General Manager

Compass Group UK & Ireland; Biggin Hill; On-site; GBP 47,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for their Motorsport site. This role involves overseeing daily operations, ensuring high standards in catering and hospitality services while managing a dedicated team. You will cultivate strong client relationships and drive financial performance, all while contributing to a culture that values diversity and empowerment. With a focus on employee development and well-being, this position offers a unique opportunity to make a significant impact in a vibrant work environment. If you have a passion for excellent service and team leadership, this is the perfect role for you.

Benefits

Onsite free car parking

Contributory pension scheme

Career development programs

Digital GP access

Exclusive travel discounts

Grocery shopping discounts

Cinema ticket discounts

Cash rewards program

Wellness and mindfulness classes

Discount sharing with family and friends

Qualifications

• Essential experience in contract catering management.
• Strong leadership and team management skills.

Responsibilities

• Manage daily operations for catering and hospitality services.
• Supervise a team, ensuring high food quality and client satisfaction.
• Prepare monthly financial reports and meet service level agreements.

Skills

Contract Catering Experience

Leadership

Client Relationship Management

Financial Reporting

COSHH and HACCP Knowledge

Job description

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Job Introduction

At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts. We are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a General Manager at our Motorsport site.

Location: TN163BN

Shift Pattern: 40 hours per week, predominantly Monday-Friday between 07:00-17:00 with occasional weekends and overnight when required.

Salary: £46,800 per annum + (Overnight 1.5 premium)

Key Responsibilities:

• Manage and coordinate the daily operations for Business & Industry (B&I) catering, bespoke race day catering, and hospitality services, ensuring high standards of food quality, timely service, and client satisfaction across all areas.
• Supervise a core team of 6 permanent employees in the Murrays B&I team and a dynamic race day catering team of 10-12 staff, providing leadership, training, and motivation to ensure effective teamwork and the smooth execution of all catering events.
• Develop and sustain strong working relationships with the relevant clients at the individual business.
• Be the first point of reference for all client comments and concerns and take any necessary action.
• Conduct appropriate business review meetings with relevant clients to ensure that all targets, objectives, and service level agreements are being met.
• Ensure the site achieves the financial targets agreed with the client in line with the budget.
• Prepare, produce, and present a monthly financial report for the Operations Managers/Directors detailing financial performance, activity, and plans for the relevant site and outlining any necessary action that has been taken.
• To keep up to date with all COSHH and HACCP procedures and methods.

Benefits:

• Onsite free car parking.
• Contributory pension scheme.
• Grow your career with our Career Pathways and MyLearning programmes.
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
• Up to 44% off cinema tickets to enjoy your favourite blockbuster.
• Receive cash rewards every time you spend and use them on a wide range of brands.
• Unwind with us with free wellness, mindfulness, and exercise classes.
• You can share all discounts and offers with your friends and families.

Minimum Requirements:

Previous experience within Contract Catering is essential.

Job Reference: com/2603/42690001/52728480/SU #Gather and Gather

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!