General Manager

Places for People; Andover; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

15% Bonus scheme

Free Health & Fitness membership for你你

Flexible working including part-time

Additional annual leave options

Personal development opportunities

Company Pension scheme

Healthcare cashback up to £500 per年

Discounts on activities, centre shop &

Extra perks and partner offers

Job summary

Places for People is seeking a Centre Manager to lead a busy leisure center, delivering outstanding service and well-presented, clean facilities. You will drive commercial results, manage a dynamic team, and engage with the local community to ensure facilities meet diverse needs.

You will be a strong, commercially minded leader able to motivate staff through change while maintaining exceptional customer service.

Qualifications

• Proven ability to lead a fast-moving leisure team.
• Evidence of improving customer service and commercial outcomes.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Lead and develop the centre team to deliver exceptional service and facilities presentation.
• Drive commercial value and monitor key metrics to benefit the business and community.
• Plan and implement initiatives that improve customer experience and engagement in the local community.

Skills

Leadership

Commercial acumen

People management

Job description

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.

We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.

More about your role

Reporting to the Area Manager you will take responsibility for ensuring your team deliver exceptional service, well presented and clean facilities at all times. You will identify strategic initiatives that provide real commercial value and make a positive impact to the bottom line. You will also ensure that key metrics are achieved and that our key stakeholder is engaged and happy at all times.

You will be responsible for ensuring that your local community engage in a range of sports and activities by ensuring your centre offers facilities that meet their needs, in a welcoming and inclusive environment.

For more information please download our job profile available on our website.

More about you

You will be a strong leader with a commercial brain, you must be able to evidence at interview where you have taken decisions that have improved the bottom line. You will be a skilled manager/coach and be able to motivate and develop your direct reports and wider team. Our business is fast moving and ever changing and you will possess the capability to lead a team through change whilst delivering amazing customer service.

Ideally you will possess a background in leisure, alternatively we would welcome applications from candidates from a hospitality background. However more importantly to us is your ability to lead a fast moving business and maximise commercial value whilst delighting our customers.

Benefits

We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• A bonus scheme at 15%
• Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
• Flexible working (including part time working, shift work and more)
• An opportunity to purchase additional annual leave
• Lots of opportunity to access ongoing personal learning and development
• Access to our Company Pension scheme
• Cashback plan for healthcare costs – up to £500 saving per year
• Discounts of up to 50% on activities, centre shop and cafes
• Extra perks including huge discounts and offers from shops, cinemas and much more.