General Assistant - Part Time

JD GROUP; West Bromwich; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Gyms is seeking a diligent and customer-focused individual to uphold high cleanliness standards across the club and support a positive environment for members and colleagues.

You will conduct regular cleaning and safety checks, report any defects, and help maintain JD Gyms brand standards while delivering friendly service and professional support to members. Joining a growing team, you will contribute to a clean, safe, and welcoming gym ambience.

Qualifications

• Experience in customer-facing roles or cleaning/leisure sectors.
• Commitment to high cleanliness standards and safety.
• Strong communication and relationship-building with members.
• Ability to work both in a team and independently.

Responsibilities

• Adhere to Health and Safety policies and company procedures.
• Support JD Gyms brand standards across the club.
• Carry out daily, weekly, monthly cleaning and safety checks.
• Report defects to ensure safe facilities.
• Maintain high cleanliness standards throughout the gym.
• Uphold professional appearance and uniform standards.
• Deliver excellent member service through positive interactions.
• Support learning and development initiatives to promote consistent standards.
• Undertake other reasonable duties.

Skills

Attention to detail

Customer service

Interpersonal skills

Team collaboration

Communication

Job description

Role overview

JD Gyms is an exciting, award-winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £1.5m in fitting out our gymsto create top quality, stylish environments for our members.

We're looking for someone who takes pride in maintaining high standards of cleanliness and wants to play an important role in creating a positive environment for members and colleagues. You'll be able to maintain high standards of cleanliness while providing friendly and professional support to members throughout the club.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.


• Support and maintain JD Gyms brand standards across all areas of the club.


• Conduct daily, weekly, monthly cleaning and safety checks.


• Report all defects to ensure the building and its equipment is safe to use.


• Ensure the gym facility is maintained to a high standard of cleanliness.


• Maintain professional appearance and uniform standards in line with company expectations.


• Deliver outstanding member service through positive and professional interactions.


• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.


• To undertake any other reasonable duties.

Skills and Experience

• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.


• Demonstrates a commitment to delivering excellent member service and maintaining high standards.


• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.


• Effective communication skills with the ability to build positive relationships with members and colleagues.


• Ability to work collaboratively as part of a team while managing responsibilities independently.