General Assistant - Hotel Operations

Daish-S-Holidays-1; Scarborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

£100 Refer-a-Friend bonus

Extra paid day off for your birthday

Mental wellbeing and financial support

Staff, Friends & Family Holiday DIS—计?

Job summary

Daish's Holidays is seeking a General Assistant to support multiple hotel departments in an all-year-round, hands-on role. You will cover areas such as Night Porter, Kitchen Porter, Porter and Laundry, helping guests and colleagues while ensuring smooth hotel operations.

The role offers varied day-to-day tasks, opportunities to learn new skills, and a supportive team environment in a well-established family-run business.

Qualifications

• No previous experience required; training provided.
• Willingness to work across different areas of the hotel.
• Practical and hands-on with basic maintenance.
• Reliable and dependable across shifts.
• Friendly and guest-focused.
• All-year-round employment.

Responsibilities

• Work Night Porter shifts to keep the hotel safe overnight.
• Support Kitchen team as Kitchen Porter: washing up and cleaning.
• Assist guests as Porter with luggage and service.
• Help Laundry with linen preparation and handling.
• Carry out general maintenance and upkeep around the hotel.
• Provide flexible support across departments during busy periods.

Skills

Flexible & adaptable

Team player

Reliable

Good communication

Job description

Full-time Permanent Team Member

Posted 08 Oct 2026

Description

General Assistant

Make every stay special with Daish's Holidays!

Are you practical, adaptable and enjoy having a varied working day? As a General Assistant at Daish's Holidays, you'll play an important role in supporting the smooth running of the hotel and helping our teams wherever you are needed.

This is a varied and hands-on role, perfect for someone who enjoys variety, is happy to get stuck in and wants the opportunity to develop a range of skills across different areas of the hotel.

As a General Assistant, you'll provide cover across a number of areas, including Night Porter, Kitchen Porter, Porter, Laundry and general maintenance, as well as providing additional support across other departments when required.

No two days will necessarily be the same. You'll have the opportunity to work across different areas of the hotel, learn new skills and make a real difference to our guests and the wider team.

All-year-round employment | Employee benefits

What will you be doing?

• Working Night Porter shifts, helping to ensure the hotel is safe, secure and well looked after overnight
• Supporting the kitchen team as a Kitchen Porter, helping with washing up, cleaning and keeping kitchen areas organised
• Working as a Porter, assisting guests with luggage and providing a friendly and helpful service
• Supporting the Laundry team with the preparation, handling and organisation of linen
• Carrying out general maintenance and upkeep around the hotel, including basic repairs, painting, decorating, touch-ups and other practical tasks
• Identifying and reporting maintenance issues and supporting the wider team to keep the hotel in good condition
• Providing additional support across the hotel when required, helping teams during busy periods, holidays and staff absence
• Keeping work areas clean, tidy and safe and following all relevant Health & Safety procedures
• Providing friendly and helpful service to our guests, whatever area of the hotel you are working in
• Working flexibly across different shifts and departments to support the needs of the hotel
• Carrying out any other reasonable duties required to support the smooth running of the hotel

What are we looking for?

• No previous experience across all areas of the role is required, as support and training will be provided
• Flexible and adaptable, with a willingness to work across different areas of the hotel
• Practical and hands-on, with an ability to carry out basic maintenance and general upkeep
• Reliable and dependable, particularly when providing cover across different teams and shifts
• Friendly, approachable and guest-focused
• Comfortable working independently as well as part of a team
• Organised and able to manage different tasks and prioritiesWilling to learn new skills and support colleagues across the hotel
• Positive and willing to get stuck in wherever needed
• Able to follow company procedures and Health & Safety requirements
• Good communication skills and a helpful attitude
• Stable, all-year-round employment - we don't close for the winter months
• Career progression opportunities across our hotels and wider business
• £100 Refer-a-Friend bonus
• Extra paid day off for your birthday
• Access to mental wellbeing and financial support
• Friendly, inclusive and supportive working environment
• Staff, Friends & Family Holiday Discount - enjoy a Daish's holiday from just £105 for you, your family and friends, including accommodation, breakfast, dinner, coach travel and entertainment

Hours

This is a flexible role and will include working weekends and bank holidays, with shifts varying depending on the area of the hotel you are supporting.

As the role provides cover across a number of departments, you will need to be flexible and willing to work different shifts, including occasional night work when required.

We are an established, family-run holiday company with over 45 years of experience creating memorable holidays for our guests.

Today, we operate 11 hotels across 9 locations throughout the UK, alongside our own fleet of luxury coaches. While we continue to grow and look towards an exciting future, our family values remain at the heart of everything we do.

Our core values are:

Clean & Comfortable Accommodation | Good Food | Great Entertainment | Friendly Service

We pride ourselves on providing great-value holidays for guests of all ages, whether they are looking for a relaxing break, fantastic entertainment, delicious food or the opportunity to explore some of the UK's most popular destinations.

We have also been recognised through awards including the Tripadvisor Travellers' Choice Awards and Group Travel & Leisure Awards.

With more than four decades of experience behind us, we're proud of our heritage as a family company - but we're always looking towards the future.

If you're looking for a varied, hands-on role where every day can be different, you'll be valued, supported and have the opportunity to develop a range of skills, we'd love to hear from you.

Come and join the Daish's family and help us make every stay special!

Company Overview

Our family of hotels and luxury coaches has been providing great holidays since 1979. The company now has 12 hotels in 10 popular UK resorts, and our fleet of luxury coaches ready to collect you and take you on your holidays. Service, quality, welcoming, friendly staff and excellent value are at the heart of this family-owned company. With family-friendly accommodation and entertainment throughout the year, we have something for everyone.