General Assistant Cleaning

Sodexo; Invergarry; On-site; GBP 56,000 - 57,000; Full time

Benefits offered by this job

Meals and accommodation provided

On-site gym

Laundry service

Job summary

Sodexo is seeking a General Assistant in Fort Augustus, Scotland. You will support cleaning, housekeeping and catering across accommodation, communal and service areas, delivering a welcoming, safe environment for residents and guests.

Role requires a proactive, team-based approach, a willingness to follow procedures, and the ability to manage physical tasks. DBS checks apply; rotation is 3 weeks on/3 weeks off, with travel allowance provided.

Qualifications

• Customer service experience is desirable.
• Food Hygiene Certificate Level 3 is desirable.
• Strong team player with a positive, can-do attitude.
• Able to meet the physical demands of the role.

Responsibilities

• Deliver high standards of cleaning, housekeeping, and catering support across accommodation, communal and service areas.
• Maintain cleanliness and hygiene in floors, walls and surfaces according to schedules.
• Service rooms and en-suite bathrooms after guest departure and report issues.
• Support laundry operations and assist with basic food preparation when required.
• Clean and maintain kitchen, dishwash, pot wash, and dining areas to high hygiene standards.
• Ensure stock levels of crockery, cutlery, and service items are available during service.
• Follow Health & Safety procedures and COSHH regulations, report issues promptly.

Skills

Customer service experience

Catering/hospitality experience

Team player

Physical stamina

Education

Food Hygiene Certificate Level 3

Job description

General Assistant

Fort Augustus, Scotland

Pay: £14.73 per hour (Travel allowance provided)
Hours: 73.5 hours per week - 10.5hrs per day
Rotation: 3 weeks on / 3 weeks off

Please note: This role is subject to a DBS check, which will be arranged by the company.

Set in the beautiful surroundings of Fort Augustus in the Scottish Highlands, this is a unique opportunity to work in a truly stunning and remote location. Situated at the southwestern tip of Loch Ness in the Great Glen, the village is renowned for its iconic canal locks and breath taking scenery, perfectly positioned between Inverness and Fort William.

In this role, you will contribute to delivering an outstanding resident experience by helping to create a safe, welcoming, and well-maintained environment where people can rest, recover, and thrive. With a genuine commitment to high standards across both catering and accommodation, you will play an important part in ensuring residents feel comfortable, supported, and cared for.

Role Overview

You will play a key role in delivering high standards of cleaning, housekeeping, and catering support across accommodation, communal, and service areas. The role requires a proactive, team-focused approach to maintaining cleanliness, hygiene, and customer service standards in line with contract requirements. Friendly, approachable, and attentive, you will engage positively with residents, responding to their needs and helping to create a warm, home-from-home environment.

What you'll do:

• Deliver efficient cleaning and housekeeping services to agreed standards using available resources
• Maintain accommodation, communal areas, dining rooms, kitchens, and facilities in a clean and hygienic condition
• Carry out cleaning of floors, walls, surfaces, and service areas in line with schedules and procedures
• Service rooms and en-suite bathrooms after guest departure, reporting any damage or issues
• Support laundry operations and assist with basic food preparation, service, and servery setup when required
• Clean and maintain kitchen, dishwash, pot wash, and dining areas to high hygiene standards
• Ensure stock levels of crockery, cutlery, and service items are maintained during service
• Dispose of and segregate waste and recyclables correctly
• Maintain chemical stores safely in line with COSHH regulations
• Report maintenance issues, defects, incidents, and customer feedback promptly
• Follow all Health & Safety procedures, risk assessments, and safe systems of work
• Support deep cleaning programmes, routine schedules, and training initiatives
• Promote a safe, clean, and positive working environment at all times
• Communicate effectively with colleagues and supervisors and support team operations
• Carry out additional duties as required

What you'll bring:

• Previous experience in customer service and/or a catering or hospitality environment is desirable
• Food Hygiene Certificate (Level 3) is desirable
• Strong team player with a positive, can-do attitude
• Able to meet the physical demands of the role

What We Offer

• Competitive rate of pay
• All meals and accommodation provided during your working rotation
• Free on-site facilities, including a fully equipped 24/7 gym and social bar
• Laundry service available
• Structured rotation: 3 weeks on / 3 weeks off

Why Sodexo?

Wellbeing support and Employee Assistance Programme
24/7 virtual GP and retail discounts
Pension and development opportunities
Inclusive and supportive workplace

Join Sodexo and be part of something greater.

We are a Disability Confident Leader employer, committed to supporting disabled candidates and creating an inclusive workplace.

Join a team that values you for being you.