General Assistant Cleaning

Sanctuary; Frodsham; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

Health support

Life insurance

Flexible hours

Career development

Staff discounts

Job summary

Sanctuary Supported Living is seeking a General Assistant - Cleaning to join our compassionate retirement community at The Windings, Cable Drive, Helsby. You will keep communal areas, offices and kitchens clean and tidy, and support residents with respect and dignity.

This 20-hour-per-week role pays £12.71 per hour and is based in Helsby (WA6 0FP). We offer training, flexible working options, and a supportive team in a not-for-profit organisation that reinvests in our people and services.

Qualifications

• Experience with general cleaning duties (desirable).
• Some experience in a domestic or catering environment.
• Level 2 diploma in housekeeping or catering, or willingness to work towards.
• Good interpersonal and customer service skills.
• Basic understanding of health and safety in the workplace.

Responsibilities

• Keep communal areas, offices, and kitchens clean and tidy
• Complete all cleaning duties to a high standard
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Help prepare meals and drinks while meeting customers' needs and respecting their privacy and dignity

Skills

Cleaning experience

Customer service

Interpersonal skills

Health & safety basics

Education

Level 2 diploma in housekeeping or catering

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

The Windings, Cable Drive, Helsby, WA6 0FP £12.71 per hour 20 Hours per week

Make a quiet difference that's felt every day We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new General Assistant - Cleaning to our vibrant Retirement Community at The Windings, Cable Drive, Helsby, WA6 0FP.

You’ll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first - every single day.

#BeYourBest is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Keep communal areas, offices, and kitchens clean and tidy
• Complete all cleaning duties to a high standard
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Help prepare meals and drinks while meeting customers' needs and respecting their privacy and dignity

Your skills

• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Your rewards

• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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