General Assistant

Thomas Franks; West of England; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discounts at retailers

Free meals on duty

Volunteer leave

Cycle to work

Pension

Career progression

Job summary

Thomas Franks is seeking a General Assistant for a busy Bristol location. The role runs Tuesday to Thursday, 7:00-15:00, with responsibilities including serving customers, stocking, cleaning and basic food preparation in a fast-paced catering environment.

You will join a team that values personal presentation, hygiene and customer service. Evening or weekend work may be required for events, and a supportive apprenticeship pathway is described.

Qualifications

• Previous experience in a fast-paced catering environment.
• Impeccable personal presentation, hygiene and behaviour to others.
• Willingness to learn new skills and take some responsibility.

Responsibilities

• Support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensure company food standards are adhered to and wastage controlled.
• Ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

Skills

Team working abilities

Food hygiene certificate

Verbal English

Written English

Flexible / adaptable

Job description

A fantastic B&I location, part of a large group, one of the world's leading communications services companies with this location based in Bristol. Catering for about 300 people daily, we offer a core feeding of Breakfast, Lunch and vending options along with lots of hospitality. This location operates Monday to Friday and benefits from good transport links.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Bristol Tuesday - Thursday 7:00-15:00.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.