General Assistant

Thomas Franks; Rugby; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free meals on duty

Cycle to work scheme

Volunteer leave

Enhanced maternity/paternity leave

Apprenticeship programme

Employee assistance programme

Job summary

Thomas Franks is seeking a General Assistant to join our Rugby team at a leading independent contract caterer. You will work in a fast-paced environment, deliver excellent customer service, and help maintain high standards across service areas. Working patterns are 5 days over 7, with opportunities to develop through our training and apprenticeship programmes.

Free meals on duty and benefits are included. You'll prepare service areas, stock, assist with events, and ensure hygiene and safety

Qualifications

• Experience in a catering or fast-paced environment preferred.
• Good verbal and written English required.
• Ability to lift moderately heavy items and stand for long periods.
• Right to Work in the UK.

Responsibilities

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following hygiene and safety practices and standards.
• Restock and replenish stocks and consumables during service periods.
• Empty and recycle rubbish in the correct place.
• Occasionally work evenings and/or weekends for functions and events.
• Adhere to Food Hygiene and Health & Safety policies and allergen controls.

Skills

Teamwork

English proficiency

Hygiene awareness

Food hygiene knowledge

Customer service

Flexible approach

Job description

A fantastic B&I location in Rugby for a leading soft drink company. Catering for 300 at this location. We have a breakfast and lunch offering here with some hospitality. This is a 7 days a week, 24 hour operation. So working pattern will be 5 days over 7. Additional benefit of this location is free parking.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Rugby.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.
• Onsite staff shop available as cost price.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.