General Assistant

Thomas Franks Ltd.; Rugby; Presencial; GBP 19.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free meals on duty

Cycle to work scheme

Volunteers leave

Onsite staff shop

Descripción de la vacante

Thomas Franks Ltd. operates a 24/7 catering site in Rugby, offering breakfast and lunch to a large team. We are seeking a General Assistant to support customer service, food preparation and service in a fast-paced environment.

This role involves 5 days over 7 shifts with part-time hours, competitive pay, and benefits such as free meals on duty. Experience in catering and a Level 2 food hygiene qualification are desirable for applicants who are committed to service excellence.

Formación

• Experience in a fast-paced catering environment is preferred.
• Ability to work well within a team and contribute to a positive service.
• Good personal presentation and reliability are essential.

Responsabilidades

• Serve customers and replenish stocks.
• Prepare service areas for daily operation and meals.
• Set up, serve, clear and store food, beverages, and equipment for functions.
• Prepare, portion and present basic food following hygiene standards.
• Restock supplies during service and anticipate customer needs.
• Dispose and manage waste and recycling appropriately.
• Occasional evening and weekend work for events/Functions.
• Ensure food standards and wastage control are maintained.
• Follow all Food Hygiene and Health & Safety policies and allergen controls.

Conocimientos

Team working

Listening skills

Own initiative

Presentation & hygiene

Food hygiene certificate

Educación

Level 2 food hygiene

Descripción del empleo

General Assistant Rugby Contract: Part Time, Permanent
Salary: 21479.9
Hours: 32.5 per week

A fantastic B&I location in Rugby for a leading soft drink company. Catering for 300 at this location. We have a breakfast and lunch offering here with some hospitality. This is a 7 days a week, 24 hour operation. So working pattern will be 5 days over 7. Additional benefit of this location is free parking.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Rugby.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Hold a level 2 food Hygiene qualification.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.
• Onsite staff shop available as cost price.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.