General Assistant

TN United Kingdom; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a General Assistant to join their vibrant team in Swindon. This role is perfect for those who thrive on delivering exceptional customer service and enjoy working collaboratively in a dynamic environment. You'll be responsible for serving food and beverages, ensuring guest satisfaction, and maintaining cleanliness in the dining areas. With a commitment to developing your skills, this company offers a supportive atmosphere where you can grow your career in hospitality. If you're passionate about creating memorable experiences for guests, this is the opportunity for you!

Benefits

28 Days Holiday

Birthday Off

Volunteering Days

Enhanced Maternity Leave

Free Meals on Shift

Training Opportunities

Pension and Life Insurance

Cycle to Work Scheme

Qualifications

• Passion for food and customer service is essential.
• Experience in a similar role is a plus.

Responsibilities

• Serve food and beverages to guests in a friendly manner.
• Ensure cleanliness and hygiene standards are maintained.

Skills

Customer Service

Teamwork

Food Safety Knowledge

Adaptability

Education

Experience in Food Service

Job description

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Company Description

General Assistant

Swindon

32hrs per week

Monday - Thursday

£12.00 p/h

Benefits:

28 Days holiday including bank holidays pro rata
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary carerleave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our HAPI app; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description

Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Qualifications

Have a contagiouspassion for food and/or customer service
You draw satisfaction from working within a collaborative and inclusive team environment
Ability to adapt to challenges and opportunities with a solution-oriented perspective
Previous experience in a similar role, especially in the food service industry, is often a plus
Some knowledge of food safety and sanitation practices
Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.