General Assistant

Houston & Hawkes; Surrey Heath; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Birthday off

Parental leave

Free meals on duty

Pension & life cover

Employee assistance

CODE Hospitality benefits

Foodie socials

Summer awards party

Christmas party

Career development

Job summary

Houston & Hawkes is looking for a friendly, enthusiastic and versatile Front of House General Assistant to join our team, supporting two prestigious corporate workplace locations in Windlesham and Slough.

This role involves delivering warm, professional customer service, preparing and serving high-quality barista coffees and freshly prepared food, and assisting with meeting-room hospitality and daily workplace dining.

Qualifications

• Friendly, positive approach and passion for hospitality.
• Experience in café, catering, barista or customer-facing environment.
• Flexibility to work across retail, hospitality and kitchen support.
• Great teamwork, reliability and attention to detail.
• Full UK driving licence and access to own car; role across Windlesham and Slough.

Responsibilities

• Deliver warm, professional customer service throughout the day.
• Prepare and serve high-quality barista coffees, hot drinks and fresh food.
• Support breakfast, lunch and daily workplace dining services.
• Assist with meeting-room refreshments and corporate hospitality.
• Help with basic food preparation, presentation and replenishment.
• Keep service counters, dining spaces and kitchen areas clean and welcoming.
• Support general cleaning and kitchen porter duties when needed.
• Work across Windlesham and Slough locations as required.
• Follow food safety, allergen, hygiene and health and safety procedures.

Skills

Hospitality experience

Customer service

Flexibility

Teamwork

Driving licence

Job description

FRONT OF HOUSE GENERAL ASSISTANT

Windlesham & Slough | £15.75 per hour | 37.5 hours per week

Great food. Great people. A workplace where everyone makes a difference.

Houston & Hawkes is looking for a friendly, enthusiastic and versatile Front of House General Assistant to join our team, supporting two prestigious corporate workplace locations in Windlesham and Slough.

This is a fantastic opportunity for someone who enjoys variety, takes pride in excellent customer service and has a genuine passion for food and hospitality. From making great coffee and serving freshly prepared food to supporting meeting-room hospitality and keeping our spaces looking their best, you’ll be a valued part of a welcoming team.

WHAT YOU’LL BE DOING

• Deliver warm, professional customer service throughout the day.
• Prepare and serve high-quality barista coffees, hot drinks and fresh food.
• Support breakfast, lunch and daily workplace dining services.
• Assist with meeting-room refreshments and corporate hospitality.
• Help with basic food preparation, presentation and replenishment.
• Keep service counters, dining spaces and kitchen areas clean and welcoming.
• Support general cleaning and kitchen porter duties when needed.
• Work across our Windlesham and Slough locations as required.
• Follow food safety, allergen, hygiene and health and safety procedures.

WHAT WE’RE LOOKING FOR

• A friendly, positive approach and genuine passion for hospitality.
• Experience in a café, catering, barista or customer-facing environment.
• Flexibility to help across retail, hospitality and kitchen support.
• Great teamwork, reliability and attention to detail.
• A full UK driving licence and access to your own car are essential, as the role involves working across both our Windlesham and Slough locations.

OUR BENEFITS – THE HOUSTON & HAWKES EXPERIENCE

• At Houston & Hawkes, we believe great hospitality starts with looking after great people. Here’s what you can enjoy as part of our team:
• Your birthday off – a day to celebrate, just for you.
• Enhanced maternity, paternity and adoption leave.
• Free, freshly prepared meals while on duty.
• Contributory pension scheme and life assurance.
• Employee Assistance Programme with confidential support.
• CODE Hospitality membership and industry benefits.
• Foodie Socials – sharing our passion for exceptional food.
• Summer Awards Party – celebrating our people and achievements.
• Christmas Party – celebrating together at an outstanding London venue.
• Learning, development and opportunities to grow your career.

ABOUT HOUSTON & HAWKES

Houston & Hawkes is an award-winning independent contract caterer creating fresh, imaginative food and thoughtful hospitality for some of the UK’s most prestigious workplaces. We’re proud to be a Certified B Corp, a recipient of the King’s Award for Enterprise and recognised among The Caterer’s Best Places to Work in Hospitality.

JOIN OUR TEAM

If you love great coffee, great food and making someone’s working day better, we’d love to hear from you. Discover what makes Houston & Hawkes different.