General Assistant

University of Southampton; Southampton; On-site; GBP 18,000 - 24,000; Full time

Job summary

University of Southampton in the United Kingdom is recruiting a permanent full-time General Assistant in our Residences department, within the Facilities team. You will join a team supporting the smooth running of our Halls of Residence, delivering excellent customer service to students and stakeholders, mainly at the Wessex Lane Hub.

Key duties include moving furniture and stock across sites, routine safety inspections including room inspections and legionella flushing, assisting with post and

Qualifications

• Basic PC skills, including email communication.
• Reliable, flexible and enthusiastic team player with a customer focus.

Responsibilities

• Move furniture/equipment across sites, store and monitor stock.
• Carry out routine safety inspections including Room Inspections and legionella flushing.
• Assist with post/parcel duties and respond to lockouts.
• Respond to fire alarms and escalate as appropriate.
• Work as part of a small team delivering services to students with a strong customer focus.

Skills

Customer service

Flexibility

Teamwork

Basic computer skills

Job description

We are recruiting a permanent full time General Assistant in our Residences department, within the Facilities team.

You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,000 rooms improve our halls offering to enhance the student experience. You will be part of a team who support the smooth running of our Halls of Residence providing an excellent customer service to our students and other stakeholders.

The successful candidate will be working primarily in our Wessex Lane Hub, including Wessex Lane and City Gateway Halls of Residence, but may include work at other Residential sites, and our main campus as required.

The main responsibilities for this role include:

• The movement of furniture/equipment across the sites, storage and monitoring of stock
• Carrying out routine and scheduled safety inspections including Room Inspections and legionella flushing
• Assisting with post/parcel duties, and responding to lock outs
• Responding to fire alarms across site and report and escalated as appropriate
• Working as part of a small team providing services to students living in Halls of Residences, you will need to be reliable, flexible and enthusiastic, with a strong customer focus.

Basic PC skills, including the use of email will be required.

The position offers a 36 hour/week contract working a rotating 8am-4pm, 9am-5pm or 10am-6pm shift pattern to meet business needs. You will also be expected to be available for occasional weekend and evening working particularly during our peak weekends in July and September.

We welcome applications from candidates who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian and Minority Ethnic communities, people who identify as LGBTQ+; and people with disabilities.