General Assistant

BaxterStorey Limited; Sittingbourne; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company that values genuine hospitality and exceptional service. As a General Assistant, you will be part of a collaborative team dedicated to creating unforgettable dining experiences. With a focus on personal growth and development, you will have access to bespoke training and apprenticeship opportunities. Enjoy a supportive environment that celebrates diversity and encourages you to thrive. If you're passionate about delivering extraordinary experiences and being part of a harmonious team, this role is perfect for you!

Benefits

28 Days holiday including bank holidays

Birthday off

Enhanced maternity leave

Free meals on shift

Bespoke training opportunities

Pension and life insurance

Discounts at high street shops

Cycle to work scheme

Employee assistance programme

Qualifications

• Experience in customer service is preferred but not mandatory.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Serve food and beverages to customers in a friendly manner.
• Maintain cleanliness and hygiene standards in dining areas.
• Collaborate with staff for smooth operations.

Skills

Customer Service

Teamwork

Food Safety Compliance

Communication

Education

No formal education required

Job description

Monday to Sunday - 5 days over 7 - Shifts between 3pm & 2:30am - 40 hours per week

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts app available; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

• Service – serve food and beverages to customers in a friendly and professional manner. Ensure that customers’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to Customers’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Qualifications

While experience is preferred if you have an appetite for excellent customer service, an appreciation for good food and the rest we can teach you.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.