General Assistant

TN United Kingdom; Sittingbourne; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company that has been creating memorable hospitality experiences for nearly 20 years. This role offers a fantastic opportunity to develop your skills in customer service and teamwork while contributing to a vibrant and inclusive workplace. With a commitment to your growth and a focus on building a proud hospitality career, you will be part of a team that values creativity, positivity, and collaboration. Embrace this chance to learn and thrive in an environment dedicated to exceptional service and community support. Your unique perspective is welcomed here!

Qualifications

• Experience in customer service preferred but not required.
• Willingness to learn and grow in a hospitality career.

Responsibilities

• Serve food and beverages to customers in a friendly manner.
• Collaborate with staff for smooth operations and a positive environment.
• Maintain cleanliness and hygiene standards.

Skills

Customer Service

Teamwork

Adherence to Regulations

Cleanliness

Job description

The job description contains a lot of repetitive content, especially in the 'Service', 'Customer Service', 'Teamwork', 'Adherence to Regulations', and 'Cleanliness' sections, which are duplicated at the beginning and later in the document. To improve clarity and conciseness, these sections should be consolidated and presented only once. The rest of the content, including qualifications, additional information, values, and inclusivity statements, provides valuable context and should be retained. Minor formatting adjustments can enhance readability, such as ensuring consistent use of headings and bullet points. Here's a refined version:

Job Description

• Service – serve food and beverages to customers in a friendly and professional manner. Ensure that customers’ needs and requests are efficiently and effectively addressed.
• Customer Service – provide excellent service by being attentive to customers’ needs at every point on their journey. Answer questions and address any concerns or issues in a friendly manner.
• Teamwork – collaborate with all staff to ensure smooth operations and support a positive, inclusive, and safe working environment.
• Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
• Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications

While experience is preferred, if you have an appetite for excellent customer service and an appreciation for good food, we can teach you the rest.

Additional Information

For nearly 20 years, we have created beautiful spaces, exciting menus, and friendly teams across various locations, ensuring memorable hospitality experiences. We seek the brightest and best to join us, supporting you in building a proud hospitality career. Our commitment to our people means learning and growth are central to your experience with us. Join us and be part of the food revolution!

BaxterStorey Values

• Always Visionary: We strive for better, leading the way and blazing our own trail.
• Wholeheartedly Positive: We are upbeat, motivating, and inspiring, radiating our love for what we do through our food and people.
• Creatively Collaborative: We embrace differences to push creativity and work together to improve.
• Forever Conscious: We work as a team to protect the planet and support local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and eager to learn, we can develop your potential.

We are proud to be an inclusive employer, welcoming applications from all backgrounds and celebrating individuality. We are committed to creating an inclusive environment and encouraging applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is dedicated to promoting equity, diversity, and inclusion (ED&I), aiming for a workforce that is truly representative and where each employee feels respected and valued. Our ambition is to ‘set the standard and be recognized for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.