General Assistant

Elior Uk; Plymouth; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a dynamic and award-winning contract caterer as a General Assistant! This role offers the chance to work in a vibrant environment where you can build strong relationships with customers and colleagues. You'll be responsible for maintaining a clean and welcoming area, assisting customers with menu items, and ensuring compliance with safety regulations. With flexible working hours and a supportive culture that values diversity and inclusivity, this is an excellent opportunity for those looking to grow in their career while enjoying delicious food service.

Benefits

Free On-Site Lunches

Flexible Working Hours

Holiday Entitlement Starting at 28 Days

Family Leave Options

Paid Charity Leave

Opportunities for Career Growth

Wellbeing Benefits and Mental Health Support

Life Assurance and Pension Schemes

Discounts and Cashback Schemes

Cycle-to-Work Schemes

Qualifications

• Warm and friendly demeanor with strong communication skills.
• Ability to follow procedures and maintain service quality.

Responsibilities

• Keep the area clean, well-presented, and stocked.
• Handle customer complaints professionally and operate equipment.
• Follow food safety and health regulations.

Skills

Excellent Communication Skills

Adaptability

Professionalism

Methodical Approach

Customer Service

Job description

Lexington is an award-winning contract caterer focused on providing great food and service to customers. We aim to create an environment where our team members feel engaged, inspired, valued, and enjoy their work.

We are recruiting a General Assistant for our site at Cobalt Business Park, Silverlink, Wallsend.

Key qualities required:

• Warm, friendly, and genuine with excellent communication skills.
• Adaptable and able to follow Elior UK procedures.
• Builds strong relationships with colleagues and customers, maintaining professionalism.
• Methodical, thorough, and persistent in completing tasks.
• Maintains high service quality within operational procedures and rules.

Main responsibilities include:

• Keeping the area clean, well-presented, and stocked.
• Knowing menu items and offers to assist customers effectively.
• Operating equipment and reporting maintenance issues.
• Handling tills accurately during service.
• Addressing customer complaints professionally.
• Following COSHH, Food Safety, and Health & Safety regulations and reporting incidents.
• Maintaining confidentiality and security of client and company information.
• Ensuring the kitchen and service areas are clean and well-stocked.
• Staying updated on menu offerings.
• Providing warm and friendly service.

Working hours: 3 days/week (Wednesday, Thursday, Friday) – 15 hours per week.

Location: BT/EE Discovery, Langage Business Park, Ashleigh Way, Plympton, Plymouth, PL7 5JX.

Ideal candidates: Local or within an hour's travel due to location.

Employee Benefits:

• Free on-site lunches
• Flexible working hours
• Holiday entitlement starting at 28 days, increasing to 31 after two years
• Family leave options
• Paid charity leave
• Opportunities for career growth
• Wellbeing benefits and mental health support
• Life assurance and pension schemes
• Discounts, cashback, and cycle-to-work schemes

Why work with us...

At Lexington, we foster a creative, bold, and fun work culture that encourages diversity and inclusivity. We value talent development and support our employees' growth.

We are an equal opportunity employer and welcome everyone. Please inform us if you need reasonable adjustments or assistance, and share your pronouns if desired.

Join our passionate team serving delicious food to our clients in London. Visit our website to hear from our team members firsthand.