General Assistant

BaxterStorey; Exeter; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player in hospitality is seeking a passionate General Assistant to join their team in Exeter. This part-time role offers the chance to deliver exceptional service while working in a supportive and inclusive environment. You will be responsible for serving food and beverages, ensuring cleanliness, and providing outstanding customer service. With a commitment to personal development and a positive workplace culture, this opportunity is perfect for those eager to thrive in a collaborative setting. If you are friendly, professional, and dedicated to creating memorable experiences, this role is tailored for you.

Benefits

16 Days holiday including bank holidays

Birthday off

Volunteering days

Enhanced maternity leave

Free meals on shift

Bespoke training opportunities

Pension and life insurance

Cycle to work scheme

Qualifications

• Passion for food and customer service is essential.
• Previous experience in a similar role is a plus.

Responsibilities

• Serve food and beverages to guests professionally.
• Collaborate with staff to ensure smooth operations.
• Maintain cleanliness and hygiene standards.

Skills

Customer Service

Teamwork

Food Safety Knowledge

Adaptability

Education

Experience in Food Service

Job description

General Assistant

Company: BaxterStorey UK

Location: United Kingdom

Job Type: Part-Time

Job Description

Title: General Assistant

Location: Exeter

Salary: £12.00 an hour, 16 hours a week (Weds 9-2:30pm, Thurs 9-2:30pm, and Fri 8-2:30pm; no weekends, no bank holidays, daytime shifts only)

Benefits:

• 16 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? If so, then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, which is why we’re looking for a General Assistant who strives to exceed expectations at every turn.

As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance.

If you are a General Assistant who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Responsibilities:

• Service: Serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
• Customer Service: Provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
• Teamwork: Collaborate with all other staff to ensure the smooth flow of operations and contribute to creating an inclusive and safe working environment.
• Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
• Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications:

• Have a contagious passion for food and/or customer service.
• Draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Work according to the BaxterStorey core values.

Additional Information:

For almost 20 years, we have created beautiful spaces, exciting menus, and friendly teams, ensuring that every customer has the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. Our commitment to our people means that we always strive to enhance our team’s careers.

BaxterStorey Values:

ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating, and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and work together to be better.

FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this, we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.