General Assistant

Thomas Franks Ltd; Oxford; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Free on-site parking

Free meals on duty

Cycle to work scheme

Volunteer leave

Job summary

Thomas Franks Ltd in Oxford is hiring a General Assistant for a part-time, permanent role. You will work 16-24 hours a week during term-time, across 34 weeks, with a 5/6 pattern and occasional evenings or weekends for events. Benefits include free on-site parking and meals on duty.

The post requires prior catering experience in fast-paced settings, teamwork, and compliance with hygiene standards to ensure excellent customer service.

Qualifications

• Experience in fast-paced catering environment preferred.
• Stellar customer service and ability to follow hygiene practices.

Responsibilities

• Support team with serving customers and replenishing stocks.
• Prepare service areas for meal service and set up/clear/preserve foods and equipment.
• Restock stocks and maintain cleanliness during service periods.
• Ensure food hygiene and safety policies are followed and allergens controlled.

Skills

Teamwork

Customer service

English proficiency

Flexible (evenings/weekends)

Hygiene awareness

Job description

Contract: Part Time , Permanent
Salary: £13.50 per hour
Hours: 16-24 per week

A pre-prep and preparatory day and boarding school for boys (with co-ed nursery) in Oxford. Catering for 180 students and teachers daily. We offer a core feeding of breakfast, lunch, snacks and supper with a limited hospitality offering. This is a term-time only contract working 34 weeks and operates Monday to Saturday. So working pattern will be 5 days out of 6. Addtional benefit to this location is free on-site parking.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Oxford.

You will ideally have previous experience of working within a fast-paced catering environment this will be a job share 16-24 hours per week (2--3 days per week)

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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