General Assistant

Thomas Franks Ltd; London Borough of Barnet; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounts at retailers

Free meals on duty

Volunteer leave

Enhanced parental leave

Cycle to work

Recommend a friend bonus

Training & development

Apprenticeship programme

Team & company events

Employee assistance programme

Workplace pension

Career progression

Job summary

Thomas Franks Ltd in London Hampstead is recruiting a General Assistant for our term-time, 40-hour week role at one of our school locations. This position offers full-time support during school terms and catering for pupils and staff.

You will work as part of a friendly catering team, serving meals, maintaining hygiene, assisting with events, and ensuring high standards of customer service. The role benefits from meal on duty and progression opportunities.

Qualifications

• Experience in fast-paced catering environments.
• Willingness to work evenings and/or weekends for events.

Responsibilities

• Support the team with serving customers, replenishing stocks, cleaning.
• Prepare service areas for the day’s business.
• Set up, serve, clear, clean and store away food, beverages or equipment for events.
• Prepare basic food following hygiene and safety standards.
• Restock stocks and consumables during service to meet customer needs.
• Manage waste and recycle as required.
• Occasionally work evenings and/or weekends for functions and school events.
• Ensure food standards and wastage control.
• Follow Food Hygiene and Health & Safety policies and allergen control procedures.

Skills

Teamwork

Customer service

Food hygiene

English language

Flexibility

Job description

Contract: Full Time , Permanent
Salary: 13.13
Hours: 40 per week

A distinguished, co-educational, and non-denominational independent school nestled within the green spaces of Golders Hill Park in Hampstead. Catering for just over a 100 boys and girls from ages 2 - 11 years. We offer a core feeding of lunch and some hospitality. This is a term time only contract operating Monday to Friday. This location benefits from great transport links.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in London.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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