Casual General Assistant

Thomas Franks Ltd; Cambridge; Sur place; GBP 16 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Wider wallet scheme

Free meals on duty

Volunteers leave

Cycle to work scheme

Apprenticeship programme

Career progression

Employee assistance programme

Workplace pension

Team & company social events

Résumé du poste

Thomas Franks Ltd in Cambridge is seeking a Casual General Assistant to join our bustling catering team. You will contribute to meal service during a 5 days out of 7 shift pattern, supporting colleagues with customer service, stock replenishment and clean-up routines.

Experience in fast-paced catering and a strong focus on hygiene and customer care are valued. The role involves setting up service areas, assisting with functions, and ensuring food safety and allergen procedures are followed.

Qualifications

• Experience in fast-paced catering environment preferred.
• Ability to work as part of a team and maintain high standards of service.
• Good personal presentation and hygiene; basic food hygiene knowledge preferred.

Responsabilités

• Assist in serving customers and replenishing stocks.
• Prepare service areas for meals and set up for service.
• Serve, clear, and clean food, beverages and equipment; store away after service.
• Prepare basic food for sale in line with hygiene standards.
• Restock supplies and anticipate customer needs during service.
• Manage rubbish and recycling as required.
• Occasionally work evenings and weekends for events or functions.
• Ensure food safety, allergen controls and wastage management.

Connaissances

Teamwork

Customer service

English communication

Hygiene awareness

Flexible & reliable

Description du poste

Contract: , Casual
Salary: 14
Hours: per week

An established international boarding school for ages 14+ in the heart of Cambridge. Catering for 300 students and teachers daily. We offer a core feeding of Breakfast, lunch and Dinner. This is a 7 day operation so shift patterns would usually be 5 over 7. There are goo transport links to this location.

We have a fantastic opportunity for you as Casual General Assistant to join one of our fantastic locations in Cambridge.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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