General Assistant

JD Sports Fashion PLC; Luton; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Gyms in Luton is seeking a General Assistant to help maintain high cleanliness standards and provide friendly, professional support to members.

You will perform cleaning and safety checks, deliver excellent member service, and support learning and development initiatives. The role involves on-site work and working as part of a team to uphold brand standards.

Qualifications

• Experience in customer-facing, cleaning or leisure environments is advantageous.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Maintain high standards of cleanliness across the gym.
• Conduct daily, weekly, and monthly cleaning and safety checks.
• Deliver outstanding member service through positive interactions.
• Report defects to ensure equipment and facilities are safe to use.
• Uphold JD Gyms brand standards and assist with training activities.

Skills

Customer service

Attention to detail

Team player

Communication

Job description

# General Assistant## LUTONApply Now arrow\\_forwardGyms September 22, 2026Role overview:JD Gyms is an exciting, award-winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £1.5m in fitting out our gyms to create top quality, stylish environments for our members.We're looking for someone who takes pride in maintaining high standards of cleanliness and wants to play an important role in creating a positive environment for members and colleagues. You'll be able to maintain high standards of cleanliness while providing friendly and professional support to members throughout the club. Responsibilities: • Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.• Support and maintain JD Gyms brand standards across all areas of the club.• Conduct daily, weekly, monthly cleaning and safety checks.• Report all defects to ensure the building and its equipment is safe to use.• Ensure the gym facility is maintained to a high standard of cleanliness.• Maintain professional appearance and uniform standards in line with company expectations.• Deliver outstanding member service through positive and professional interactions.• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.• To undertake any other reasonable duties. Skills and Experience:• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.• Demonstrates a commitment to delivering excellent member service and maintaining high standards.• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.• Effective communication skills with the ability to build positive relationships with members and colleagues.• Ability to work collaboratively as part of a team while managing responsibilities independently.