General Assistant

Elior Uk; London; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join a leading contract caterer as a Catering & Hospitality Assistant in London. You will deliver exceptional service while ensuring high standards in food presentation and hygiene. Enjoy a supportive work environment with opportunities for growth and generous benefits, including free lunches and flexible working hours.

Benefits

FREE On-Site Lunches

Flexible Working

Holiday Allowance

Family Leave

Paid Charity Leave

Opportunities for Career Progression

Comprehensive Wellbeing Benefits

Life Assurance & Pension Schemes

Exclusive Discounts & Perks

Qualifications

• Previous experience in a catering, hospitality, or barista role is desirable.
• Willingness to obtain a Basic Food Hygiene Certificate.

Responsibilities

• Prepare and serve high-quality beverages consistently for all customers.
• Ensure food displays, counters, and fridges are well-presented and maintained.
• Greet and connect with every customer in a warm, welcoming manner.

Skills

Product Knowledge

Food Safety Awareness

Attention to Detail

Efficiency and Time Management

Effective Verbal and Non-Verbal Communication

Team Player Mentality

Customer-Centric Attitude

Flexibility and Reliability

High Standards of Personal Hygiene

Education

Basic Food Hygiene Certificate

Job description

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

Working Pattern: Monday – Friday, 40 hours per week
Location: BT One Braham - 1 Braham Street - E1 8EE - London
Reports To: Catering Manager / Assistant Catering Manager / Supervisor

Role Overview

As a Catering & Hospitality Assistant, you will play a key role in delivering exceptional service across all catering areas, including setting up counters and fridges to the highest standards. You will ensure customers are served in a friendly and efficient manner while supporting all aspects of daily operations within the catering and hospitality team.

Key Responsibilities

Operational Responsibilities

Prepare and serve high-quality beverages consistently for all customers

Ensure food displays, counters, and fridges are well-presented and maintained

Follow store procedures and operational flow for efficient service

Rotate and store products according to food safety standards

Perform cleaning tasks as outlined in the daily cleaning rota

Adhere to cash handling procedures and till operations

Assist with the upkeep of hygiene in food preparation and service areas

Always wear the correct protective clothing and footwear

Comply with all health, safety, and hygiene regulations

Report equipment breakdowns or accidents promptly to management

Attend all required training sessions and development opportunities

Support the team in achieving sales targets and improving profitability

Carry out any reasonable tasks as requested by management

Customer Service & Interpersonal Responsibilities

Greet and connect with every customer in a warm, welcoming manner

Identify customer needs and make appropriate product suggestions

Offer product demonstrations and samples using brewing equipment

Respond to customer requests promptly and thank them after service

Communicate clearly and professionally with both customers and colleagues

Maintain high standards of personal hygiene and professional appearance

Ensure uniform is clean, presentable, and worn correctly

Report customer feedback, comments, and complaints to the Catering Manager

Share new ideas or suggestions with the management team

Attend team meetings, reviews, and ongoing training sessions regularly

Required Skills & Attributes

Operational Skills

Product Knowledge

Food Safety Awareness

Attention to Detail

Efficiency and Time Management

Basic Technical Knowledge (equipment use, cash registers)

Interpersonal Skills

Effective Verbal and Non-Verbal Communication

Team Player Mentality

Customer-Centric Attitude

Flexibility and Reliability

High Standards of Personal Hygiene

Preferred Qualifications & Experience

Previous experience in a catering, hospitality, or barista role (desirable)

Basic Food Hygiene Certificate or willingness to obtain

Confidence in handling customer-facing situations in a fast-paced environment

Our way of saying thank you…

At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

• FREE On-Site Lunches:Savour delicious and healthy meals, on us, every day at work
• Flexible Working:Enjoy the freedom to balance work and personal life with our flexible working hours
• Holiday Allowance:Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
• Family Leave:Prioritise your family commitments with our family leave options designed to support you during important times
• Paid Charity Leave:Make a difference in your community with paid time off to volunteer for your favourite causes
• Opportunities for Career Progression:Grow and advance your career with us, supported by continuous learning and development opportunities
• Comprehensive Wellbeing Benefits:Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
• Life Assurance & Pension Schemes:Secure your future with our life assurance and workplace pension schemes
• Exclusive Discounts & Perks:Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme

Why it's great to work for us...

At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.

We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.

Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.