General Assistant

Thomas Franks; Doncaster; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Wider wallet scheme (discounts atmajor

Free meals on duty

Volunteers leave – up to one day per  

Enhanced maternity, paternity and adot

Cycle to work scheme

Recommend a friend bonus

Unrivalled individual training and dev

Well established apprenticeship

Team & company social events

Employee assistance programme

Workplace pension

Excellent career progression within a

Free parking on site

Job summary

Thomas Franks in Doncaster is seeking a General Assistant for a Monday to Friday service in a busy catering environment. You will support serving customers, prep areas, and maintain hygiene standards to deliver high-quality meals. A food hygiene certificate is preferred and occasional evenings or weekends may be required.

This full-time/permanent role offers on-site parking and a strong team culture with opportunities for progression and staff benefits across the wider Thomas Franks network.

Qualifications

• Experience in fast-paced catering environment is preferred.
• Willingness to learn new skills and take some responsibility.
• Ability to lift moderately heavy items during work.
• Good verbal English and reasonable written English.
• Similar experience in customer or food preparation environment is preferred.

Responsibilities

• Support the team with serving customers, replenishing stocks, cleaning.
• Prepare service areas for the days business relating to meals.
• Set up, serve, clear, clean and store away food, beverages or equipment.
• Prepare basic food for sale following hygiene and safety practices.
• Restock stock and consumables during service to ensure customer service.
• Dispose rubbish and recycle in correct places.
• Occasionally work evenings and/or weekends for functions or events.
• Ensure Food Hygiene and Health & Safety policies are followed.

Skills

Team working

Listening skills

Initiative

Personal presentation

Hygiene awareness

Food hygiene certificate

Adaptability

Reliability

Willingness to learn

English speaking

English writing

Customer service experience

Lifting capability

Job description

Contract: Full Time , Permanent
Salary: 13.29
Hours: 35 per week

A great new B&I location for one of Europe's largest and most innovative manufacturers of piping, underfloor heating and energy-efficient ventilation in Doncaster. Catering for about 790 people at this location. We offer a core feeding of Breakfast and Lunch options with some hospitality. This is a Monday to Friday operation all year round with additional benefit of free parking on site.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Doncaster.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.