General Assistant

TN United Kingdom; Bridgwater; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in the hospitality sector seeks a General Assistant in Bridgwater. This part-time role involves providing exceptional customer service, maintaining food standards, and working collaboratively in a team. The company offers a supportive environment with ongoing training and various employee benefits.

Benefits

28 Days Holiday

Birthday Off

Enhanced Maternity Leave

Free Meals on Shift

Bespoke Training Opportunities

Pension and Life Insurance

Cycle to Work Scheme

Qualifications

• Previous experience in catering or customer service preferred.
• Ability to work under pressure during busy service times.

Responsibilities

• Provide excellent customer service during meal service.
• Serve food and beverages according to set portion sizes.
• Maintain cleanliness of food display areas.

Skills

Communication

Teamwork

Customer Service

Education

Basic Food Hygiene Knowledge

Job description

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Part Time: 18 hours per week (5.50pm to 12 midnight) 3 days a week

Salary: £12.21 per hour

Location: Bridgwater

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Company Description

Willowgreen

Part Time: 18 hours per week (5.50pm to 12 midnight) 3 days a week

Alternate Weekends

Salary: £12.21 per hour

Location: Bridgwater

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

Key Responsibilities:

• Provide excellent customer service to associates during meal service times.

• Serve food and beverages in line with set portion sizes and recipes.

• Ensure food display areas are clean, presentable, and well-stocked.

• Operate tills, process payments, and handle cash/card transactions accurately.

• Follow food hygiene and safety standards at all times.

• Assist with basic food prep, restocking, and cleaning tasks as required.

• Maintain knowledge of menu items, allergens, and daily specials.

• Support the back-of-house team during busy periods or as directed.

• Report any issues with equipment, food quality, or service to the Catering Supervisor.

Qualifications

Skills and Experience:

• Previous experience in catering, hospitality, or customer service (preferred but not essential).

• Basic food hygiene knowledge .

• Strong communication and interpersonal skills.

• Ability to work as part of a team and under pressure during busy service times.

• Positive attitude, punctual, and reliable.

• Flexible to work various shifts, including evenings, and weekends as required.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.