Gatehouse Security Officer

Mitie Group plc.; Dungannon; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Free SIA renewal

Training & development

Life assurance

Pension

EAP

Discounts

Uniform provided

Career progression

Job summary

Mitie Security is hiring a professional Security Officer to join our gatehouse team at a busy distribution centre in Dungannon. You will manage gatehouse operations, control access for employees, visitors and contractors, and perform vehicle and driver checks.

This permanent role follows a 4-on/4-off pattern with days and nights (07:00-19:00 and 19:00-07:00). Training and development are provided, with opportunities for progression within Mitie Security, plus benefits such as life assurance,

Qualifications

• Valid SIA Door Supervisor or Security Guarding Licence.
• Excellent communication and customer service skills.
• Professional and reliable approach to work.
• Ability to work rotating day and night shifts.

Responsibilities

• Managing the gatehouse operations on site.
• Controlling access and egress for employees, visitors and contractors.
• Carrying out vehicle and driver checks as required.
• Carrying out regular external and internal security patrols.
• Completing routine site inspections and security checks.
• Monitoring site activity and reporting incidents.
• Maintaining accurate records and documentation.
• Providing excellent customer service whilst ensuring site security procedures are followed.

Skills

SIA Licence

Customer service

Communication

Reliability

Job description

Security Officer - Gatehouse

Location: Dungannon
Pay Rate: £12.91 per hour
Hours: Average 42.5 hours per week
Shift Pattern: 4 on / 4 off rotating days and nights (07:00-19:00 & 19:00-07:00)
Contract: Permanent

Join a Professional Security Team at a Busy Distribution Site

Mitie Security is looking for a professional and reliable Security Officer to join our team at a busy distribution centre. This is an excellent opportunity for an individual seeking stable, long-term employment with a leading security provider. Working a structured 4-on/4-off shift pattern, you will play a key role in maintaining the safety and security of the site, its employees, visitors and assets.

What You'll Be Doing

• Managing the site's gatehouse operations.
• Controlling access and egress for employees, visitors and contractors.
• Conducting vehicle and driver checks as required.
• Carrying out regular external and internal security patrols.
• Completing routine site inspections and security checks.
• Monitoring site activity and reporting incidents.
• Maintaining accurate records and documentation.
• Providing excellent customer service whilst ensuring site security procedures are followed.

Why Join Mitie?

• £12.91 per hour
• Average 42.5 hours per week
• Structured 4-on/4-off shift pattern offering excellent work-life balance
• Free SIA Licence Renewal (subject to eligibility)
• Full training and development opportunities
• Life Assurance Cover
• Company pension scheme
• Employee Assistance Programme (EAP)
• Retail, travel and leisure discounts
• Uniform provided
• Career progression opportunities across Mitie Security
• Recognition and reward programmes
• Join one of the UK's leading security providers

Essential Criteria

• Valid SIA Door Supervisor or Security Guarding Licence
• Excellent communication and customer service skills
• Professional and reliable approach to work
• Ability to work rotating day and night shifts
• Ability to work independently and as part of a team

Desirable Criteria

• Previous gatehouse or distribution centre experience
• Experience working within a fast-paced operational environment
• Full UK driving licence

Looking for Stability and Career Progression?

At Mitie, we invest in our people. Whether you're an experienced Security Officer or looking to further develop your career, you'll receive ongoing support, training and opportunities for progression within one of the UK's leading security organisations.

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.