Security Officer

Mitie Group plc.; Comber; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Paid annual leave

Job summary

Mitie Group plc. seeks a proactive Security Officer for a 4 on 4 off shift pattern in Comber, UK. You will protect people and property, follow site AI's and work with a team to maintain a safe environment.

You will be responsible for reporting incidents, renewing licences on schedule, and delivering reliable frontline security in collaboration with the client and colleagues. The role offers a strong work-life balance, paid annual leave, and opportunities to progress within Mitie.

Qualifications

• Security experience required.
• SIA licence required for front-line duty.
• SC clearance desirable.

Responsibilities

• Protect property, people and assets per published AI instructions.
• Deliver results meeting KPIs/SLAs to help retain the contract.
• Complete required training and renew licences on schedule.
• Maintain compliance with policies and safety requirements.

Job description

4 ON 4 OFF ROTATION - Enjoy an excellent work-life balance with our structured four days on, four days off shift pattern, providing you with regular extended periods away from work to spend quality time with family and friends or pursue personal interests and hobbies.

A CHANCE TO BE MORE THAN JUST A SECURITY OFFICER, A CHANCE TO BE PART OF A COMMUNITY - This is not merely another security position; it's an opportunity to become an integral and valued member of a close-knit community where your contributions are recognised and appreciated. You'll build meaningful relationships with colleagues, clients, and the local community whilst making a genuine difference in maintaining a safe and welcoming environment for all.

PAID ANNUAL LEAVE - We value the importance of rest and recuperation. You'll receive a generous paid annual leave allowance, ensuring you have the time you need to recharge, travel, or simply enjoy some well-deserved downtime without financial worry.

UNIFORM PROVIDED - Professional, high-quality uniforms will be supplied at no cost to you, ensuring you always present a smart, professional appearance whilst on duty. All essential uniform items and equipment are provided and maintained by the company.

ACCESS TO EMPLOYEE BENEFITS PORTAL - Take advantage of our comprehensive employee benefits portal, offering exclusive discounts, rewards, and special offers across hundreds of leading retailers, restaurants, entertainment venues, and service providers, helping your salary go further.

OVERTIME AVAILABLE - Enhance your earnings potential with regular overtime opportunities available for those who wish to increase their income. All overtime is fairly allocated and compensated at competitive rates.

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable