Gatehouse Security Officer

Mitie Cleaning & Hygiene Services; Dungannon; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay (£12.91/hour)

4 on/4 off shift

Life Assurance

Company pension

Employee Assistance Programme

Uniform provided

Career progression

Job summary

Mitie Cleaning & Hygiene Services is hiring a Security Officer at a busy distribution site in Dungannon. You will manage gatehouse operations, control access and perform routine security checks.

The role features a 4 on/4 off shift pattern with day and night rotations, offering long-term employment in a leading security provider. The successful candidate will hold a valid SIA licence, demonstrate strong communication, and work both independently and as part of a team to protect people, property

Qualifications

• Valid SIA Door Supervisor or Security Guarding licence is required.
• Excellent communication and customer service skills.
• Professional and reliable approach to work.
• Ability to work rotating day and night shifts.
• Ability to work independently and as part of a team.

Responsibilities

• Manage the gatehouse operations and monitor access for employees, visitors and contractors.
• Conduct vehicle and driver checks as required.
• Perform regular site security patrols and inspections.
• Maintain accurate records and documentation of incidents and actions.
• Provide excellent customer service while following security procedures.

Skills

SIA Licence (Door Supervisor/Guarding)

Communication

Reliability

Teamwork

Shift flexibility

Job description

Better places, thriving communities.

Security Officer - Gatehouse

Location: Dungannon

Pay Rate: £12.91 per hour

Hours: Average 42.5 hours per week

Shift Pattern: 4 on / 4 off rotating days and nights (07:00-19:00 & 19:00-07:00)

Contract: Permanent

Join a Professional Security Team at a Busy Distribution Site

Mitie Security is looking for a professional and reliable Security Officer to join our team at a busy distribution centre. This is an excellent opportunity for an individual seeking stable, long-term employment with a leading security provider. Working a structured 4-on/4-off shift pattern, you will play a key role in maintaining the safety and security of the site, its employees, visitors and assets.

What You'll Be Doing

• Managing the site's gatehouse operations.
• Controlling access and egress for employees, visitors and contractors.
• Conducting vehicle and driver checks as required.
• Carrying out regular external and internal security patrols.
• Completing routine site inspections and security checks.
• Monitoring site activity and reporting incidents.
• Maintaining accurate records and documentation.
• Providing excellent customer service whilst ensuring site security procedures are followed.

Why Join Mitie?

• £12.91 per hour
• Average 42.5 hours per week
• Structured 4-on/4-off shift pattern offering excellent work-life balance
• Free SIA Licence Renewal (subject to eligibility)
• Full training and development opportunities
• Life Assurance Cover
• Company pension scheme
• Employee Assistance Programme (EAP)
• Retail, travel and leisure discounts
• Uniform provided
• Career progression opportunities across Mitie Security
• Recognition and reward programmes
• Join one of the UK's leading security providers

Essential Criteria

• Valid SIA Door Supervisor or Security Guarding Licence
• Excellent communication and customer service skills
• Professional and reliable approach to work
• Ability to work rotating day and night shifts
• Ability to work independently and as part of a team

Desirable Criteria

• Previous gatehouse or distribution centre experience
• Experience working within a fast-paced operational environment
• Full UK driving licence

Looking for Stability and Career Progression?

At Mitie, we invest in our people. Whether you're an experienced Security Officer or looking to further develop your career, you'll receive ongoing support, training and opportunities for progression within one of the UK's leading security organisations.

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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Together our diversity makes us stronger.

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