Gatehouse Officer

Royal Mail; Stoke-on-Trent; On-site; GBP 21,000 - 23,000; Full time

Job summary

Pertemps is recruiting Gatehouse Officers to support Royal Mail's busy parcel operation in Stoke-on-Trent. You will manage the movement of vehicles, ensure arrivals and departures are recorded, and help the operation run safely and smoothly.

This 24-hour operation requires flexibility across mornings, afternoons and nights, with shifts that cover weekends and bank holidays, for a peak period assignment with potential end date after the peak operation concludes.

Qualifications

• Confident communicating with HGV drivers and site teams.
• Good IT and administration skills.
• Organised with strong attention to detail.
• Able to work independently and make decisions.

Responsibilities

• Manage incoming and outgoing Class 1 HGV vehicles.
• Check vehicle details and record arrivals and departures.
• Direct drivers to correct areas of the site.
• Communicate with drivers, transport teams and site management.
• Monitor vehicle movements to prevent delays and congestion.
• Maintain accurate records and report issues.
• Follow site security and safety procedures.

Skills

Clear communication with HGV drivers

IT and administration skills

Organised with attention to detail

Independent worker

Reliable and flexible

Job description

Pertemps is recruiting Gatehouse Officers to support Royal Mail's busy parcel operation in Stoke-on-Trent. You'll be responsible for managing the movement of vehicles in and out of the site, ensuring all arrivals and departures are recorded and the operation runs safely and smoothly.

What does the job involve?

• Managing incoming and outgoing Class 1 HGV vehicles.
• Checking vehicle details and recording arrivals and departures.
• Directing drivers to the correct areas of the site.
• Communicating with drivers, transport teams and site management.
• Monitoring vehicle movements to help prevent delays and congestion.
• Maintaining accurate records and reporting any issues.
• Following site security and safety procedures.

Do you have experience working in a gatehouse, transport or logistics environment? Previous gatehouse, transport or logistics experience is preferred.

Required skills and experience

• Confident communicating with HGV drivers and site teams.
• Good IT and administration skills.
• Organised with strong attention to detail.
• Able to work independently and make decisions.
• Reliable, flexible and comfortable working in a busy environment.

This is a 24-hour operation, 7 days a week, so flexibility is essential. Shifts include mornings, afternoons, nights, weekends and bank holidays.

Shift Hours and Hourly Rate

• Morning 06:00-14:15 £15.60
• Afternoon 14:00-22:15 £15.60
• Night 22:00-06:15 £16.86

Important - you will pick one shift and work that until your assignment ends. This role is to support Royal Mail's Christmas peak operation only. The assignment is expected to end when the peak operation concludes. There is no guarantee of work beyond this period.