Gatehouse Officer

Pertemps Royal Mail; Chatterley; On-site; GBP 21,000 - 23,000; Full time

Job summary

Pertemps is recruiting Gatehouse Officers to support Royal Mail's busy parcel operation in Stoke-on-Trent. This temporary Christmas peak role requires flexibility to cover a 24-hour operation, including mornings, afternoons, nights, weekends and bank holidays.

You will manage incoming/outgoing HGVs, verify details, guide drivers, and maintain records while ensuring security and safety procedures are followed. The assignment ends with the peak period.

Qualifications

• Experience in a gatehouse, transport or logistics environment preferred.
• Confident communication with HGV drivers and site teams.
• Good IT and administration skills.
• Organised with strong attention to detail.

Responsibilities

• Manage incoming and outgoing Class 1 HGV vehicles.
• Check vehicle details and record arrivals and departures.
• Direct drivers to correct areas of the site.
• Communicate with drivers, transport teams and site management.
• Monitor vehicle movements to minimise delays and congestion.
• Maintain accurate records and report issues.
• Follow site security and safety procedures.

Skills

Gatehouse experience

Driver coordination

IT literacy

Attention to detail

Independent working

Reliable under pressure

Job description

Royal Mail - Gatehouse Officer

Stoke-on-Trent | Temporary Christmas Peak Work

Do you have experience working in a gatehouse, transport or logistics environment?

Pertemps is recruiting Gatehouse Officers to support Royal Mail's busy parcel operation in Stoke-on-Trent.

What does the job involve?

• Managing incoming and outgoing Class 1 HGV vehicles.
• Checking vehicle details and recording arrivals and departures.
• Directing drivers to the correct areas of the site.
• Communicating with drivers, transport teams and site management.
• Monitoring vehicle movements to help prevent delays and congestion.
• Maintaining accurate records and reporting any issues.
• Following site security and safety procedures.

What are we looking for?

• Previous gatehouse, transport or logistics experience is preferred.
• Confident communicating with HGV drivers and site teams.
• Good IT and administration skills.
• Organised with strong attention to detail.
• Able to work independently and make decisions.
• Reliable, flexible and comfortable working in a busy environment.

Working Hours & Pay

This is a 24-hour operation, 7 days a week, so flexibility is essential. Shifts include mornings, afternoons, nights, weekends and bank holidays.

Shift Hours and Hourly Rate

• Morning 06:00-14:15 £15.60
• Afternoon14:00-22:15 £15.60
• Night 22:00-06:15 £16.86

Important -you will pick one shift and work that until your assignment ends. This role is to support Royal Mail's Christmas peak operation only. The assignment is expected to end when the peak operation concludes. There is no guarantee of work beyond this period.