Gas Repairs Works Planner — Hybrid Scheduling & Delivery

Together Housing Group; Blackburn; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

37 hours per week

Competitive benefits

Job summary

Together Housing Group is seeking a Works Planner to join our Gas Planning team in Blackburn. You will manage day-to-day scheduling of gas repairs and annual safety checks, ensuring bookings are kept, data is current and customer care remains a priority.

You will work 37 hours per week with hybrid working after training: three days in the Blackburn office and two days at home, with a starting salary of £27,510 and a range of benefits.

Qualifications

• Experience delivering responsive repair services.
• Team player with ability to work in a team.
• Prior experience in a social housing repairs environment.
• Proficient with MS Word, Excel, Outlook and databases.
• Good time management and ability to meet deadlines.

Responsibilities

• Monitor and manage work within agreed timescales.
• Ensure compliance with legal obligations (Section 11 of the Tenant and Landlord Act 1985).
• Conduct regular work output monitoring and provide reports.
• Communicate progress with teams, technicians and customers.
• Reschedule jobs and coordinate with customers and technicians.
• Coordinate repairs scheduling and communicate changes to stakeholders.

Skills

Teamwork

Time management

Section 11 knowledge

Customer care

Tools

Microsoft Word

Excel

Outlook

Databases

Job description

Together Housing Group is seeking a Works Planner to join our Gas Planning team in Blackburn. You will manage day-to-day scheduling of gas repairs and annual safety checks, ensuring bookings are kept, data is current and customer care remains a priority.

You will work 37 hours per week with hybrid working after training: three days in the Blackburn office and two days at home, with a starting salary of £27,510 and a range of benefits.