Gas Engineer - Service & Repair

Sureserve Group; Wirral; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Company vehicle and fuel card supplied

Uniform, PPE & mobile device supplied

Contributory pension scheme

Life assurance

Enhanced maternity, paternity, adopted

Sureserve Benefits Hub with discounts

Virtual GP service

EAP

Bike2Work Scheme

EV Car Scheme

Employee engagement events

Job summary

Sureserve Group is hiring a Gas Engineer to service and maintain domestic heating and hot water systems across Wirral. You'll diagnose faults, carry out repairs, and perform planned maintenance to ensure safe, efficient and reliable performance, with a strong focus on customer service.

You'll need CCN1, CENWAT, HTR1, CKR1, a valid UK driving licence and proven domestic gas maintenance experience; the role includes an on-call element and a permanent contract with 40 hours per week.

Qualifications

• CCN1, CENWAT, HTR1, CKR1 gas qualifications are essential.
• Valid UK driving licence is essential.
• Experience in domestic gas maintenance.
• Knowledge of gas safety regulations and industry standards.
• Strong problem-solving skills and the ability to work independently.
• Professional, friendly attitude and ability to build relationships with clients and tenants.

Responsibilities

• Carry out service and maintenance works on domestic heating systems across the Wirral region.
• Ensure high levels of customer care in dealing with clients and tenants to meet quality standards.
• Communicate progress of work and complete required paperwork electronically and manually.

Skills

Gas maintenance

Customer service

Problem solving

Communication

Job description

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future.

Salary: £35,875 - £45,000 based on experience (with £45,000 being the average of OTE inc. callout)

Location: Wirral, covering all CH postcodes

Contract Type: Permanent

Working Hours: 40

Working pattern: Monday to Friday with on-call requirements

Holiday entitlement: 20 + Bank Holidays (increases with service)

About the role

Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You'll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit.

What you'll be doing

• Carry out service and maintenance works on a variety of domestic properties across the region
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
• Communicate updates and progress of work, completing the required paperwork electronically and manually

What we're looking for

• Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
• Valid UK driving licence (essential)
• Previous practical experience in gas maintenance within a domestic capacity
• Solid understanding of gas safety regulations and industry standards
• Strong problem-solving skills and the ability to work independently
• A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

Why Join Us?

You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.

Benefits?

• Company vehicle and fuel card supplied
• Uniform, PPE & mobile device supplied
• Contributory pension scheme
• Life assurance?
• *Enhanced maternity, paternity, adoption leave and other family friendly policies?
• Sureserve Benefits Hub, accessing over 1000 retail discounts?
• Virtual GP service, available for employees and immediate family?
• Employee Assistance Programme (EAP)?
• *Bike2Work Scheme?
• *EV Car Scheme?
• Employee engagement events and?“Employee Voice” programmes?
• Strong opportunities for career growth and development
• *Terms/qualifying criteria applies

Equal Opportunities

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.

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