Gas Engineer

ZipRecruiter; Basildon; On-site; GBP 43,000 - 51,000; Full time

Job summary

Ein etabliertes Unternehmen sucht leidenschaftliche Service- und Reparaturtechniker, die Teil eines engagierten Teams werden möchten. In dieser Rolle sind Sie für die Bereitstellung eines hervorragenden Kundenservices verantwortlich und tragen dazu bei, die Energieeffizienz in britischen Haushalten zu verbessern. Ihre Aufgaben umfassen die Durchführung von Wartungsarbeiten und Reparaturen an Heizungsanlagen sowie die Unterstützung von Kunden bei der Nutzung innovativer Technologien. Wenn Sie eine Leidenschaft für Nachhaltigkeit haben und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 3 Jahre Erfahrung in der Fehlersuche und Diagnose.
• Aktuelle ACS-Zertifikate sind erforderlich.

Responsibilities

• Sicherstellen, dass Kunden die benötigte Hilfe erhalten.
• Durchführung von Wartungen und komplexen Reparaturen.

Skills

Kundenservice

Fehlerdiagnose

Heizungs- und Sanitärkenntnisse

Elektrische Kenntnisse

Education

ACS-Zertifikate (CCN1, CENWAT, CKR1, HTR1)

NVQ oder C&G in Sanitär oder Heizung

Job description

Job Description

Join us, be part of more. We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers, one team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels while living our commitment to positive change in communities.

Here, you can find more purpose, passion, and potential. That's why working here is #MoreThanACareer. We do energy differently — we do it all.

We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK, but supplying energy is just part of what we do. We're making UK homes greener and more energy-efficient, with our friends at Hive. Using their technology like thermostats, heat pumps, solar panels, and EV chargers, we're making it easier and cheaper to reduce your home's carbon footprint.

And with our Peak Save programme, we're actively rewarding better energy use.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers to ensure our customers receive the help they need, when they need it. You will play a pivotal role in British Gas's Service Promise — same-day fixes for our customers. The base salary is £43,733 with uncapped OTE of around £50,400 through our reward scheme. Being there for our customers is our priority. Whether attending an annual service or a complex breakdown, you will represent British Gas in the customer's home.

You will have support from managers, mentors, and engineer colleagues, but some jobs can be challenging. Experience working across various boilers and central heating systems and manufacturers is essential.

Here's what we're looking for:

• A focus on providing outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
• NVQ, C&G, or equivalent in Plumbing or Heating
• At least 3 years qualified experience in fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply?

We're not a perfect place; we're a people place. Our priority is supporting the diverse realities our people face. Life is more than work, and our total rewards are designed to give you flexibility to support you and your family physically and emotionally, not just financially.

If you're energetic, passionate about sustainability, and eager to build a better tomorrow and a better you, join us. Find your purpose where your voice matters, growth is non-negotiable, and your ambitions are our priorities. Help us, help you.

We encourage sharing any personal information during our recruitment process to better understand you and help shape your journey.