Garden Centre Team Lead – Horticulture & Customer Service

Squire's Garden Centres; Reigate; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Employee Discount

Holiday: 5.6 weeks on joining

Bonus at Christmas

Defined Contribution Pension Plan

Attendance reward

Learning & Development opportunities

Birthday gift

Cycle2work scheme

Child's first day at school allowance

RHS Membership or a tree/shrub

Employee Assistance Programme

Retirement plan

Free Parking

Job summary

Squire's Garden Centres in Reigate is seeking a dedicated individual to provide management support to the Horticultural team with an emphasis on exceptional customer service.

Your role will include maintaining stock levels, training staff, and ensuring all customer interactions exceed expectations. With a passion for horticulture and customer service, you'll excel in a fast-paced environment.

Joining offers various benefits including employee discounts and generous holiday leave.

Qualifications

• Extensive knowledge and experience of working in a retail bedding department and/or a horticultural qualification.
• A passion for customer service and the ability to thrive in a fast-paced environment are essential.
• Flexible, enthusiastic and highly motivated.

Responsibilities

• Maintain good control over stock levels, including accurate ordering.
• Train and monitor your team to ensure that stock is cared for appropriately.
• Ensure all queries and complaints are handled with courtesy.

Skills

Retail bedding department experience

Horticultural qualification

Customer service

Ability to create dynamic displays

Job description

Squire's Garden Centres in Reigate is seeking a dedicated individual to provide management support to the Horticultural team with an emphasis on exceptional customer service.

Your role will include maintaining stock levels, training staff, and ensuring all customer interactions exceed expectations. With a passion for horticulture and customer service, you'll excel in a fast-paced environment.

Joining offers various benefits including employee discounts and generous holiday leave.