Garden Centre Customer Experience Associate

Squire's Garden Centres; Milford; On-site; GBP 20,000 - 26,000; Full time

Job summary

Squire's Garden Centres is seeking a customer-focused team member to provide professional support to our customers on the shop floor. You will work closely with the Garden Centre Manager to help the business succeed and ensure a warm, welcoming shopping environment.

This full-time role (40 hours) involves greeting customers, answering queries, identifying needs, and maintaining high merchandising and housekeeping standards in line with company guidelines.

Qualifications

• Friendly, approachable demeanour.
• Strong communication and listening skills.
• Eager to learn and develop in a retail environment.

Responsibilities

• Provide an enjoyable shopping experience for customers.
• Greet customers and offer assistance.
• Handle customer queries courteously and efficiently.
• Identify customer needs through interaction and take appropriate action.
• Maintain merchandising and housekeeping standards according to company guidelines.

Skills

Customer service

Interpersonal skills

Willingness to learn

Job description

Squire's Garden Centres is seeking a customer-focused team member to provide professional support to our customers on the shop floor. You will work closely with the Garden Centre Manager to help the business succeed and ensure a warm, welcoming shopping environment.

This full-time role (40 hours) involves greeting customers, answering queries, identifying needs, and maintaining high merchandising and housekeeping standards in line with company guidelines.