Garden Centre Customer Experience Specialist

Squire's Garden Centres; Badshot Lea; Remote; GBP 12,000 - 15,000; Part time

Job summary

Squire's Garden Centres is seeking a Customer Service Assistant to provide professional support to customers and help ensure a high-quality shopping experience in our UK garden centre. You will work closely with the Garden Centre Manager to support daily operations, greet customers, answer queries, and maintain merchandising and housekeeping standards in line with company guidelines.

The role involves a friendly, proactive attitude, good interpersonal skills, and a willingness to learn.

Qualifications

• Provide professional support to customers.
• Greet customers and offer assistance.
• Handle customer queries courteously and efficiently.
• Identify customer needs through interaction, and take appropriate action.
• Maintain merchandising and housekeeping standards per company guidelines.

Responsibilities

• Provide an enjoyable shopping experience for everyone.
• Greet customers and offer assistance.
• Handle customer queries courteously and efficiently.
• Identify customer needs through interaction, and take appropriate action.
• Maintain merchandising and housekeeping standards.

Skills

Customer service

Interpersonal skills

Friendly demeanor

Willingness to learn

Job description

Squire's Garden Centres is seeking a Customer Service Assistant to provide professional support to customers and help ensure a high-quality shopping experience in our UK garden centre. You will work closely with the Garden Centre Manager to support daily operations, greet customers, answer queries, and maintain merchandising and housekeeping standards in line with company guidelines.

The role involves a friendly, proactive attitude, good interpersonal skills, and a willingness to learn.