Garden Centre Manager

British Garden Centres; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein zukunftsorientiertes Unternehmen sucht einen engagierten Garten-Center-Manager, der in einem dynamischen Umfeld arbeitet. Diese spannende Rolle erfordert eine Leidenschaft für den Einzelhandel und hervorragende Kundenservicefähigkeiten. Der Manager wird ein Team leiten, das auf herausragende Kundenerfahrungen fokussiert ist, während er gleichzeitig die täglichen Abläufe und Budgets verwaltet. In dieser Position haben Sie die Möglichkeit, in einem innovativen Team zu arbeiten, das sich der Schaffung eines außergewöhnlichen Serviceumfelds verschrieben hat. Wenn Sie eine Leidenschaft für Pflanzen und Einzelhandel haben, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Mitarbeiterparkplätze

Mitarbeiterrabatte

Leisure Park Rabatte

Qualifications

• Nachgewiesene Erfahrung in der Gartenverwaltung auf Manager- oder stellvertretender Manager-Ebene.
• Fähigkeit, ein Team von Managern und Aufsehern zu motivieren und zu führen.

Responsibilities

• Leiten und Entwickeln eines Teams, um eine großartige Kundenerfahrung zu gewährleisten.
• Verantwortung für das Management von Budgets und das Erreichen von KPIs.

Skills

Kundenservice

Teammanagement

Horticulture Wissen

Kommunikationsfähigkeiten

Excel Kenntnisse

Tools

EPOS-Systeme

Budgetierungssoftware

Job description

Job Categories

Retail

Job Location:

Rugby Garden Centre, Straight Mile, Rugby CV23, UK

Full Time – 45 Hours Per Week Including Weekends

Fully Flexible to Meet the Needs of the Business

At British Garden Centres, we aim to deliver a great customer experience in our Centres and go above and beyond to create an exceptional service environment.

We are seeking a Garden Centre Manager to join our forward-thinking team. This role involves working in a high-volume environment with a fast turnaround.

The ideal candidate should have proven managerial experience and be physically fit, as the role is hands-on and may require some heavy lifting.

We are looking for a highly motivated individual with a passion for retail standards, sales, and customer service.

Previous Garden Centre Management experience at centre manager or deputy manager level is required.

The candidate should be able to motivate a team of managers and supervisors to work efficiently and meet deadlines.

Plant knowledge is preferable.

As a Garden Centre Manager, you will:

• Manage, lead, inspire, and develop a team
• Ensure all customers have a great in-store experience

What We Offer

Benefits include staff car parking, staff discounts at our Garden Centres and Restaurants, and at our Leisure Park.

Rate of pay is negotiable depending on experience.

Skills Required

• Excellent customer service skills
• Strong communication and team management abilities
• Experience in a similar role
• Team management experience
• Horticulture knowledge is beneficial

Duties Will Include

• Excel knowledge for managing rotas and budgeting
• Attention to detail in implementing company policies (EPOS, stock management, health & safety, security, cash handling)
• Keyholder responsibilities
• Management duties
• Achieving KPIs, managing costs and budgets
• Colleague development and succession planning
• Training and engagement of staff
• Ordering and stock taking
• Delivering excellent customer service

How To Apply

Please send your CV and cover letter to: Anthony Bakewell, Operations Support

Email: [e-mail]

Applications close – Thursday, 15th May 2025

Due to the high volume of applications, we will only contact you if your application is successful.