Centre Manager

TN United Kingdom; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading automotive service provider as an Autocentre Manager, where you'll lead a dynamic team to enhance customer experiences and drive business success. This role offers exceptional career progression opportunities, comprehensive training, and a rewarding bonus scheme. With benefits like discounts on products, financial planning support, and a health cash plan, you'll be part of a company that values its employees and fosters an inclusive workplace. If you're passionate about the automotive industry and ready to make a difference, this is the perfect opportunity for you!

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial planning support

GP Access 24/7

Share save scheme

Health Cash Plan

Qualifications

• Proven leadership in the automotive industry with a focus on customer satisfaction.
• Experience in managing high sales turnover and compliance standards.

Responsibilities

• Lead the team to achieve business performance and customer satisfaction.
• Provide training and development to team members for career progression.

Skills

Leadership Skills

Customer Satisfaction

Team Management

Communication Skills

Time Management

IT Proficiency

Driving Licence

Job description

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Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• Average uncapped bonus of £10,800 per year (with potential to earn more)

• 5 days a week

• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.