Garden Centre Manager

British Garden Centres; Cambridgeshire and Peterborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the garden centre industry is seeking a Garden Centre Manager for their Hitchin location. This full-time role involves managing a team, overseeing daily operations, and ensuring excellent customer service. The ideal candidate will have proven managerial experience, strong communication skills, and a passion for horticulture. Benefits include staff discounts and flexible hours.

Benefits

Staff car parking

Staff discounts at Garden Centres, Restaurants, and Leisure Park

Qualifications

• Proven managerial experience in a garden centre or retail environment.
• Excellent customer service and team management skills.
• Experience with Excel for managing rotas and budgets.

Responsibilities

• Managing and developing a team for excellent customer service.
• Overseeing daily operations including stock management and health & safety.
• Managing KPIs, costs, and budgets.

Skills

Customer service

Team management

Communication

Physical fitness

Plant knowledge

Tools

Excel

Job description

Join to apply for the Garden Centre Manager role at British Garden Centres.

We are looking for a Garden Centre Manager to join our forward-thinking team at Hitchin Garden Centre, Cambridge Rd, United Kingdom. This is a full-time position (45 hours per week including weekends), with flexible hours to meet the needs of the business.

Responsibilities include:

• Managing, leading, inspiring, and developing a team to ensure excellent customer service and store experience.
• Overseeing daily operations, including stock management, health & safety, security, and cash handling.
• Managing KPIs, costs, and budgets.
• Colleague development, training, and succession planning.
• Order management and stock taking.

Requirements:

• Proven managerial experience in a garden centre or retail environment, at centre manager or deputy manager level.
• Physical fitness for hands-on tasks and heavy lifting.
• Excellent customer service, communication, and team management skills.
• Experience with Excel for managing rotas and budgets.
• Plant knowledge and horticultural experience are advantageous.

Benefits include: Staff car parking, staff discounts at our Garden Centres, Restaurants, and Leisure Park. Salary negotiable based on experience.

If interested, please send your CV and cover letter to Emily Bartholomew, Regional Manager at [e-mail]. Applications close on Thursday, 5th June 2025. Due to high volume, only successful applicants will be contacted.