Business Centre Manager, Serviced Office Space full-time role

JR United Kingdom; Hemel Hempstead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading provider of flexible workspace solutions seeks a dynamic Business Centre Manager for their Hemel Hempstead location. You will drive occupancy, lead a small team, and ensure smooth daily operations while providing exceptional customer service. Ideal for individuals passionate about business development and client management.

Benefits

Supportive team environment

Opportunities for professional growth

Competitive salary and benefits

Qualifications

• Management experience in workspace, hospitality, property, or retail is advantageous.
• Strong skills in customer interactions and conflict resolution.
• Highly organised with excellent administration skills.

Responsibilities

• Promote the business locally and build relationships.
• Provide exceptional service to clients.
• Oversee the maintenance and operations of the business centre.

Skills

Customer Service

Organisational Skills

Sales and Marketing

Communication

Multitasking

Tools

Microsoft Office

Office management software

Job description

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Business Centre Manager, Serviced Office Space full-time role, hemel hempstead

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Client:

UBC Flexible Offices

Location:

hemel hempstead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Company Description

UBC is a leading provider of flexible workspace solutions in the UK, offering a range of serviced offices, managed offices, co-working spaces, virtual offices, and meeting rooms. Located in prime business areas nationwide, UBC caters to small to medium businesses with customizable office spaces and all-inclusive billing.

Role Description

We are seeking a dynamic and dedicated Business Centre Manager for our Hemel Hempstead location. This is a full-time, on-site role where you will work with a customer service assistant, acting as the face of our business centre, responsible for driving occupancy and ensuring smooth daily operations of our serviced offices.

Key Responsibilities:

• Business Development: Promote the business locally, prospect new clients, and build strong community relationships.
• Customer Service: Provide exceptional service, addressing client needs promptly and professionally.
• Facility Management: Oversee maintenance and upkeep, ensuring safety and efficiency.
• Team Leadership: Manage one staff member and coordinate with contractors such as cleaners.
• Marketing: Implement local marketing strategies and network to attract and retain clients.

Skills and Experience:

• Experience: Management experience in workspace, hospitality, property, or retail sectors is advantageous. Candidates with supporting roles and readiness for promotion are welcome.
• Customer Service: Strong skills in handling client interactions and difficult situations.
• Organisational Skills: Highly organised with excellent administrative capabilities.
• Sales and Marketing: Proficiency in prospecting and local marketing techniques.
• Communication: Excellent interpersonal skills.
• Multitasking: Ability to prioritise effectively in a fast-paced environment.
• Technical Skills: Proficiency in Microsoft Office and office management software.
• Compliance: Knowledge of health and safety regulations.

What We Offer:

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits.

If you are a tenacious and charismatic individual passionate about customer service and business development, we would love to hear from you!