Business Centre Manager, Serviced Office Space full-time role

JR United Kingdom; Luton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading provider of flexible workspace solutions seeks a Business Centre Manager for their Luton location. This full-time role involves driving occupancy and managing daily operations, alongside a customer service assistant. Ideal candidates will have strong management experience, exceptional customer service skills, and the ability to multitask effectively in a dynamic environment.

Benefits

Supportive and collaborative team environment

Opportunities for professional growth and development

Competitive salary and benefits package

Qualifications

• Previous management experience in workspace, hospitality, property, or retail sectors.
• Strong customer service skills with the ability to handle difficult situations gracefully.
• Proficiency in sales prospecting and local marketing techniques.

Responsibilities

• Promote the business locally and build relationships.
• Provide exceptional service to clients and oversee the facility.
• Manage staff and coordinate with contractors.

Skills

Customer Service

Organisational Skills

Sales and Marketing

Communication

Multitasking

Technical Skills

Education

Management Experience

Tools

Microsoft Office

Office Management Software

Job description

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Business Centre Manager, Serviced Office Space full-time role, luton, bedfordshire

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Client:

UBC Flexible Offices

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Company Description

UBC is a leading provider of flexible workspace solutions in the UK, offering a comprehensive range of serviced offices, managed offices, co-working spaces, virtual offices, and meeting room facilities. Located in prime business areas nationwide, UBC caters to the needs of small to medium businesses with customisable office spaces and all-inclusive monthly billing.

Role Description

We are seeking a dynamic and dedicated Business Centre Manager for our Bath location. This is a full-time, on-site role where working with a customer service assistant, you will be the face of our business centre, responsible for driving occupancy and ensuring the smooth day-to-day operations of our serviced offices.

Key Responsibilities:

• Business Development: Promote the business locally, prospect new clients, and build strong relationships within the community.
• Customer Service: Provide exceptional service to our clients, addressing their needs promptly and professionally.
• Facility Management: Oversee the maintenance and upkeep of the facility, ensuring a safe and efficient working environment.
• Team Leadership: Manage one staff member and coordinate with contractors such as cleaners.
• Marketing: Implement local marketing strategies and business networking to attract and retain occupiers.

Skills and Experience:

• Experience: Previous management experience in workspace, hospitality, property, or retail sectors is advantageous. We also welcome candidates who have supported managers in similar roles and are ready for promotion.
• Customer Service: Strong customer service skills with the ability to handle difficult situations gracefully.
• Organisational Skills: Highly organised with excellent business administration capabilities.
• Sales and Marketing: Proficiency in sales prospecting and local marketing techniques.
• Communication: Excellent communication and interpersonal skills.
• Multitasking: Ability to multitask and prioritise effectively in a fast-paced environment.
• Technical Skills: Proficiency in Microsoft Office suite and office management software.
• Compliance: Knowledge of health and safety regulations and compliance.

What We Offer:

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

If you are a tenacious and charismatic individual with a passion for customer service and business development, we would love to hear from you!