Garden Centre Customer Service Assistant — Sundays (Part-Time)

HR Duo; Bagshot; On-site; GBP 3,200 - 4,100; Part time

Benefits offered by this job

Free onsite parking

Staff discount 15% (20% after 5 years)

Training and development

Job summary

Longacres Garden Centre in Bagshot is seeking a Customer Service Desk Assistant for Sundays. This part-time, on-site role involves helping visitors with enquiries, processing refunds, and ensuring a positive shopping experience.

You will join a friendly team with benefits including free onsite parking, staff discount, and development opportunities. Prior retail experience is beneficial; strong communication is essential.

Hours: 7.5 per week on Sundays.

Qualifications

• Experience in retail customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to process refunds and handle inquiries accurately.

Responsibilities

• Respond promptly to general customer enquiries in-store.
• Process refunds via cash, card, and customer accounts.
• Handle in-store customer orders efficiently.
• Ensure GDPR and data protection compliance.
• Coordinate local customer deliveries.
• Welcome visitors and sign them in per procedures.
• Assist tills during busy periods.
• Support the Customer Service Desk Supervisor daily.

Skills

Retail experience

Customer service

Communication

Job description

Longacres Garden Centre in Bagshot is seeking a Customer Service Desk Assistant for Sundays. This part-time, on-site role involves helping visitors with enquiries, processing refunds, and ensuring a positive shopping experience.

You will join a friendly team with benefits including free onsite parking, staff discount, and development opportunities. Prior retail experience is beneficial; strong communication is essential.

Hours: 7.5 per week on Sundays.