Garden Centre Associate: Plant Care & Customer Service

British Garden Centres; Hounslow; On-site; GBP 12,000 - 15,000; Full time

Job summary

British Garden Centres is seeking Garden Centre Team Members to be the heart of our in-store operations, ensuring customers have the best possible experience. This role involves plant care, customer assistance, and assisting with stock and displays across our garden-centre floors.

We value effective communication, teamwork, and a willingness to learn. The position is suitable for those who enjoy outdoor and indoor plant work, weekdays and weekends, and delivering high-quality customer service.

Qualifications

• Good communication skills and ability to work as part of a team.
• Willingness to learn and contribute to a positive customer experience.
• Strong customer service skills are important for interactions with shoppers.
• Comfort with outdoor and indoor plant environments.

Responsibilities

• Daily care and maintenance of plants.
• Assisting customers with plant selections and questions.
• Stock pricing and display upkeep.
• Keeping areas tidy and safe for customers.
• General housekeeping and adherence to store policies.
• Help colleagues and contribute to a friendly shopping experience.

Skills

Good communication

Team player

Willingness to learn

Customer service

Job description

British Garden Centres is seeking Garden Centre Team Members to be the heart of our in-store operations, ensuring customers have the best possible experience. This role involves plant care, customer assistance, and assisting with stock and displays across our garden-centre floors.

We value effective communication, teamwork, and a willingness to learn. The position is suitable for those who enjoy outdoor and indoor plant work, weekdays and weekends, and delivering high-quality customer service.