Garden Centre Team Members

British Garden Centres; Hounslow; On-site; GBP 12,000 - 15,000; Full time

Job summary

British Garden Centres is seeking Garden Centre Team Members to be the heart of our in-store operations, ensuring customers have the best possible experience. This role involves plant care, customer assistance, and assisting with stock and displays across our garden-centre floors.

We value effective communication, teamwork, and a willingness to learn. The position is suitable for those who enjoy outdoor and indoor plant work, weekdays and weekends, and delivering high-quality customer service.

Qualifications

• Good communication skills and ability to work as part of a team.
• Willingness to learn and contribute to a positive customer experience.
• Strong customer service skills are important for interactions with shoppers.
• Comfort with outdoor and indoor plant environments.

Responsibilities

• Daily care and maintenance of plants.
• Assisting customers with plant selections and questions.
• Stock pricing and display upkeep.
• Keeping areas tidy and safe for customers.
• General housekeeping and adherence to store policies.
• Help colleagues and contribute to a friendly shopping experience.

Skills

Good communication

Team player

Willingness to learn

Customer service

Job description

About Us

British Garden Centres is the UK’s largest family-owned garden centre group, with 80 centres nationwide. Founded by the Stubbs family, the business has grown rapidly through significant expansion and acquisitions, evolving from its first site at Woodthorpe Garden Centre into a national brand.

The group now includes garden centres, restaurants, nurseries, and distribution centres, employing more than 3,500 colleagues across the UK. Despite its scale, British Garden Centres maintains strong family values, a community focus, and a commitment to providing a welcoming and supportive environment for both customers and employees

At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.

We are looking for Garden Centre Team Members; you will be the heart of our operations and ensuring customers have the best experience in store.

Do you enjoy working with plants and working amongst a great team of others who do?

Do you enjoy both dextrous and physical outdoor work? Weekdays & Weekends

Customer facing role within these departments.

Skills required:Good communication skills and able to work as part of a team.Willingness to learn.Team player.Excellent customer service skills.

• Daily care and maintenance of plants
• Strong plant knowledge
• Assisting customers with plants quarries
• Stock pricing
• Keeping areas tidy
• Quality customer service
• General housekeeping
• Adhering to Company policies

If you would like to join our family run business and bring your ideas and talents to our fast growing company and forward thinking team, we want to hear from you.