FX Client Success & Support Specialist

FXSpotStream, LLC; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

FXSpotStream Europe Ltd. in London is seeking a Client Services & Support Specialist to join its team. The role focuses on responding to customers’ needs and ensuring high-quality service across the price streaming platform.

You will work closely with management and technical staff to resolve issues and help drive service improvements. A strong understanding of the foreign exchange market is preferred, and comprehensive training will be provided.

Qualifications

• Excellent communication and interpersonal skills.
• Interest in the FX market and client service excellence.
• In-depth training on our price streaming service will be provided.

Responsibilities

• Respond to customers’ needs and inquiries in a timely manner.
• Collaborate with management and technical teams to resolve issues.
• Identify opportunities to improve service and support quality.

Skills

Communication skills

Interpersonal skills

FX market knowledge (preferred)

Job description

FXSpotStream Europe Ltd. in London is seeking a Client Services & Support Specialist to join its team. The role focuses on responding to customers’ needs and ensuring high-quality service across the price streaming platform.

You will work closely with management and technical staff to resolve issues and help drive service improvements. A strong understanding of the foreign exchange market is preferred, and comprehensive training will be provided.