Furniture Shop Supervisor

Eden Valley Hospice; Carlisle; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Programme

Life insurance

Gym membership

Staff discounts

Job summary

Eden Valley Hospice in Cumbria is seeking a friendly Trading Team member to support our furniture shop and online platforms. Bring your retail skills to help local families through meaningful work and community care.

You’ll handle shop stock, deliver great service, and contribute to Gift Aid and income reporting, with a Monday-Sunday rota finishing by 5pm most days. We value positive attitudes, teamwork, and fresh ideas.

Qualifications

• 1+ year retail experience.
• Confident, organised & a great communicator.
• Friendly team leader with a heart for helping others.
• Skilled in multitasking & admin.
• Positive attitude & fresh ideas.

Responsibilities

• Boost shop income with stock control and merchandising.
• Coordinate Gift Aid & support income reporting.
• Deliver a fantastic customer experience every day.

Skills

Retail experience

Customer service

Stock control

Merchandising

Team leadership

Administrative skills

Tools

POS systems

Job description

Do you love retail, enjoy working with people, and want to do something truly meaningful?

Join our friendly, purpose-driven Trading Team and support our hospice furniture shop and online platforms. This is your chance to turn your retail skills into something incredible – helping local families when they need it most.

What you’ll be doing?

• Working within our furniture shop boosting shop income with stock control, merchandising & great customer service
• Coordinating Gift Aid & supporting income reporting
• Delivering a fantastic customer experience every day

What we’re looking for:

• 1+ year retail experience
• Confident, organised & a great communicator
• Friendly team leader with a heart for helping others
• Skilled in multitasking & admin
• Positive attitude & full of fresh ideas

Bonus if you have:

• Retail Gift Aid/online sales knowledge
• Experience with budgets or shop management

Why work with us?

When you join Eden Valley Hospice & Jigsaw, you’re not just doing a job, you’re making a real difference in your community. Every sale, every shift, every smile helps support compassionate care for local families. We have generous annual leave and sick leave entitlement compared to the wider retail sector and for most of the year, you’ll have finished your working day by 5pm.

Our Values in Action

At Eden Valley Hospice & Jigsaw Cumbria’s Children’s Hospice, everything we do is guided by our core values:

• Caring – delivering compassionate care tailored to each individual
• Respect – valuing dignity, choice, and individuality
• Innovative – continuously improving and developing our services
• Inclusive – creating a welcoming environment for all

We also offer:

• Free, confidential access to our Employee Assistant Programme
• Life insurance for all staff working regular hours
• Discounted local gym membership
• Access to discount schemes for high street retailers and more

Please note this role is subject to a Disclosure and Barring Service (DBS) check

Hours: 37.5 per week (worked 5 days across our 7-day trading operation)

Department: Trading

Reports to: Furniture Shop Manager

Interviews will be held: Thursday 17th September