Funeral Arranger

Peasgood & Skeates; Cambridge; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Discretionary bonus

Death in service insurance

Supportive working environment

Award-winning family funeral directors

Job summary

Peasgood & Skeates is expanding its Cambridge team and seeking an experienced Funeral Arranger. You will be the main contact for bereaved families, guiding them from the initial enquiry through the funeral day with sensitivity and care.

The role requires arranging services, documenting requirements and coordinating with clergy, crematoria and other parties. The position offers a full-time permanent contract with a discretionary bonus and benefits package.

Qualifications

• Experience arranging funerals; delivering personal, professional service.
• Ability to support bereaved families with empathy and discretion.
• Strong organisational skills and attention to detail.

Responsibilities

• Act as the main contact for bereaved families from first enquiry to funeral day.
• Meet families to discuss and arrange funerals, guiding service options and personalization.
• Coordinate all funeral arrangements with clergy, crematoria, cemeteries and other parties.
• Prepare and manage funeral documentation including cremation and burial forms.
• Oversee care and preparation of the deceased with dignity and respect.
• Support families with aftercare enquiries (memorial masonry, ashes options, prepaid plans).
• Help maintain branch premises, vehicles and equipment to a high standard.
• Ensure all work aligns with company values and SAIF/NAFD codes of practice.

Skills

Empathy

Tact

Discretion

Organisation

Multitasking

Immaculate presentation

Driving licence

Education

Diploma in Funeral Directing (Dip FD)

Job description

Funeral Arranger

Location : Cambridge, CB5 8PA

Salary : £27,500-£32,500 per annum package, DOE

Contract : Full-time | Permanent

Due to continued business growth, Peasgood & Skeates is creating a new Funeral Arranger position within our dedicated Cambridge team.

This is an opportunity for an experienced funeral professional to join a long-established, independent family funeral directors, supporting families with compassion, professionalism and care during some of the most difficult moments of their lives.

As Funeral Arranger, you'll be a key point of contact for bereaved families, guiding them through every stage of the funeral arrangement process and ensuring each service reflects their wishes with dignity and attention to detail.

Please note: The advertised salary reflects the value of the overall package, including the discretionary bonus scheme and benefits, rather than basic salary alone. Basic salary and full package details will be discussed at interview.

What you’ll be doing

• Acting as the main point of contact for bereaved families, from their initial enquiry through to the day of the funeral.
• Meeting families to discuss and arrange funerals, providing sensitive guidance on service options, coffins, vehicles and personalisation.
• Coordinating all aspects of funeral arrangements with clergy, celebrants, crematoria, cemeteries, doctors, coroners, florists and internal departments.
• Preparing and managing funeral documentation, including cremation forms, burial paperwork and registration requirements.
• Overseeing the care and preparation of the deceased, maintaining the highest standards of dignity and respect.
• Supporting families with aftercare enquiries, including memorial masonry, ashes options and pre-paid funeral plans.
• Helping maintain branch premises, vehicles and equipment to an excellent standard.
• Ensuring all work reflects company values and relevant industry standards, including NAFD and SAIF codes of practice.

About you

You’ll have previous experience arranging funerals and understand the importance of delivering a personal, professional and compassionate service.

You’ll also bring:

• The ability to support bereaved families with empathy, tact and discretion.
• Excellent organisation and attention to detail.
• The ability to manage multiple funeral arrangements and deadlines simultaneously.
• Sound judgement and confidence when dealing with emotionally sensitive situations.
• Immaculate personal presentation and a professional manner.
• A full UK driving licence, which is essential for this role.

It would also be advantageous if you have:

• A Diploma in Funeral Directing (Dip FD).
• Experience conducting funerals and leading a funeral team on the day.

What we offer

• A newly created opportunity within a growing business.
• A discretionary bonus scheme, subject to a qualifying period.
• Death in Service insurance.
• A supportive, family-oriented working environment.
• The opportunity to join an award-winning, independent family funeral directors with a proud history of serving its communities.

About Peasgood & Skeates

Peasgood & Skeates is a long-established, family-run funeral directors with a total commitment to caring for the deceased and supporting the bereaved.

We believe every person and every funeral is unique. Our friendly, dedicated teams provide a personal and professional service, treating every family with empathy, respect and attention.

We are part of the Daniel Robinson & Sons family of independent funeral directors, established in 1892 and serving families across Essex, Hertfordshire and Cambridgeshire through more than 20 branches.

The wider group is progressive and award-winning, having been recognised as one of the London Stock Exchange's 'Top 1000 Companies to Inspire Britain'. It was also the first independent family funeral directors to achieve Investors in People Gold and has raised more than £1 million for local hospices and charities.

Supporting our local communities is central to what we do, through charitable fundraising, sponsorships and involvement in local events and organisations.

We are an equal opportunities employer.