Fundraising & Supporter Care Administrator

Spina Bifida Hydrocephalus Scotland; Cumbernauld; Hybrid; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Workplace pension scheme

salary sacrifice scheme

death in service benefit

paid Carers Leave

30 days annual leave entitlement and 4

an additional day off for yourbirthday

wellbeing days

Job summary

Spina Bifida Hydrocephalus Scotland is seeking a Fundraising & Supporter Care Administrator to coordinate our work with supporters and manage our CRM to ensure accurate donor records and smooth operations. This role focuses on delivering excellent donor care and supporting fundraising activities.

Working 20 hours per week in a hybrid setup, based at the Dan Young Building in Dullatur with occasional travel across Scotland, you will support campaigns and events while accommodating caring

Responsibilities

• Coordinate fundraising and supporter care activities and liaise with supporters to maintain engagement.
• Manage the CRM and donor records to ensure accuracy and timeliness of information.
• Provide essential administrative support to the fundraising team and assist with campaigns and events.

Job description

This is your chance to help disabled people feel unstoppable. As the Fundraising & Supporter Care Administrator at Spina Bifida Hydrocephalus Scotland you will be coordinating our work to connect with our supporters and managing our CRM to bring out the joy in doing good among our supporters. The Fundraising & Supporter Care Administrator will provide essential administrative support to the fundraising team, ensuring smooth operations and excellent donor care. This role is key to maintaining accurate records, processing donations, and supporting fundraising campaigns and events. This is an exciting time to be joining the charity with a new five-year strategy, currently in year 2, setting out ambitious plans to grow the charity’s impact and income. We are looking for a creative thinker, with a proven track record in building movements and engaging with supporters using a variety of methods.

What Spina Bifida Hydrocephalus Scotland can offer you

Flexibility– We offer flexible working, including the opportunity to work from home or around caring responsibilities. An opportunity to express yourself – Staff scored SBH Scotland as 8 out of 10 for being supportive in taking risks with new ideas.

We also offer

• Workplace pension scheme
• salary sacrifice scheme
• death in service benefit
• paid Carers Leave
• 30 days annual leave entitlement and 4 days Public Holidays
• an additional day off for your birthday and wellbeing days

Reporting to: Challenge Events and Community Fundraising Manager

Place of Work: Hybrid office/home-working model with base being the Dan Young Building, Dullatur G68 0LS. Occasional travel within Scotland to accommodate needs of the team. 60/40 split of working in the office, at key dates of the year it will be required to be in the office full time.

Working Hours: 20 hours per week, with working pattern can be discussed. Core working hours are normally between 10am and 2pm, Monday to Friday. (Flexibility around working pattern.)