Fundraising Support & Data Administrator

Candlelighters Trust; Leeds; On-site; GBP 21,000 - 30,000; Full time

Job summary

Candlelighters Trust is recruiting a Fundraising Administrator to support the fundraising team from its Leeds office. You will be the first point of contact for supporters, volunteers and visitors, handling calls, emails and donor information with care and accuracy.

The role covers administration, CRM data management, donor care and event support, ensuring smooth day-to-day operations and a warm, professional experience for everyone who contacts Candlelighters.

Qualifications

• Experience in an administration, coordination or support role.
• Experience maintaining databases or CRM systems with accuracy.
• Experience providing excellent customer service or supporter care.

Responsibilities

• Provide high-quality administrative support across the fundraising team and keep work moving.
• Prepare fundraising packs, resources, materials and supporter information.
• Coordinate meetings, bookings and team administration activities.

Skills

Administration

Data entry

Customer service

Job description

Candlelighters Trust is recruiting a Fundraising Administrator to support the fundraising team from its Leeds office. You will be the first point of contact for supporters, volunteers and visitors, handling calls, emails and donor information with care and accuracy.

The role covers administration, CRM data management, donor care and event support, ensuring smooth day-to-day operations and a warm, professional experience for everyone who contacts Candlelighters.