Fund Services Senior Manager | Lead & Deliver Excellence

TMF Group; Saint Helier; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely worldwide. As a Fund Services Senior Manager, you will oversee a portfolio of clients, lead and develop a team, and ensure delivery of high-quality services with strong client relationships and regulatory compliance.

You will work closely with senior leadership to drive operational efficiency, support business objectives, and contribute to growth and success of TMF Group.

Qualifications

• Previous experience managing teams within Private Equity, Fund Administration, or Corporate Services.
• Strong knowledge of private equity structures, corporate administration, and governance requirements.
• Proven ability to manage client relationships and deliver exceptional service.
• Strong understanding of regulatory, risk, and compliance frameworks.
• Excellent leadership, coaching, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Commercial mindset with a focus on operational excellence and continuous improvement.
• STEP, CGI/ICSA, or a similar professional qualification is considered an advantage.

Responsibilities

• Manage and develop a team while overseeing a portfolio of fund clients.
• Act as the primary point of contact for clients, leading service review meetings and maintaining strong client relationships.
• Lead the delivery of fund administration services, ensuring accuracy, quality, and adherence to deadlines.
• Support business development initiatives, client onboarding activities, and relationships with key intermediaries.
• Recruit, coach, mentor and develop junior team members.
• Ensure compliance with fund documentation, internal policies, and applicable regulatory requirements.
• Review client deliverables and communications, ensuring high-quality standards and adherence to the four-eyes principles.
• Drive operational efficiency through effective workload management, resource allocation, and process improvements.
• Lead client fee collection processes and support the financial management of client relationships.
• Collaborate closely with internal teams to ensure seamless service delivery and contribute to strategic initiatives and projects.

Skills

Team leadership

Stakeholder management

Client relationship management

Coaching & mentoring

Strategic thinking

Education

STEP/CGI-ICSA qualification

Job description

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely worldwide. As a Fund Services Senior Manager, you will oversee a portfolio of clients, lead and develop a team, and ensure delivery of high-quality services with strong client relationships and regulatory compliance.

You will work closely with senior leadership to drive operational efficiency, support business objectives, and contribute to growth and success of TMF Group.