Functional Skills Administrator – (12 Months Fixed Term Maternity Cover)

Pearson; Chatham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Pearson TQ Education & Training is seeking a Functional Skills Administrator on a 12 months fixed term maternity cover. The role supports delivery of Functional Skills English and Mathematics across apprenticeship contracts, handling learner records, scheduling, and collaboration with awarding organisations and stakeholders.

The position requires solid administrative experience, strong Excel skills, and the ability to manage deadlines while maintaining accurate documentation.

Qualifications

• Previous experience in an administrative or coordination role.
• Strong organisational and planning skills.
• Excellent communication and relationship management with internal and external stakeholders.
• Solid Excel capability and MS Office proficiency.

Responsibilities

• Coordinate administration of English and Mathematics delivery across apprenticeship contracts.
• Register apprentices on the Century e-learning platform and issue login details.
• Maintain learner records, trackers and attendance registers.
• Manage Awarding Organisation registrations and certification activity against deadlines.
• Schedule examinations and coordinate invigilators and venues.
• Support learning plans and allocate tutors via OneFile.
• Upload documents and maintain learner notes in OneFile.
• Ensure QA, verification and standardisation processes are followed.

Skills

Administrative experience

Organization and planning

Excel

Stakeholder management

Attention to detail

Education

A Level 2 Administration qualification

Tools

Century e-learning platform

OneFile

Microsoft Office

Job description

Functional Skills Administrator - (12 Months Fixed Term Maternity Cover)

Description

Join Pearson TQ in a varied administration and coordination role supporting the delivery of Functional Skills English and Mathematics across our apprenticeship contracts. You'll help keep programmes organised, learner records accurate and key processes moving, working closely with colleagues, apprentices, military contacts, Awarding Organisations and other stakeholders.

Also known in the market as: Training Administrator; Learning & Development Administrator; Apprenticeship Administrator; Programme Administrator; Education Administrator.

About the Role

TQ Education & Training, part of Pearson, provides outsourced training services to the UK Ministry of Defence, other public-sector organisations and private companies in the UK and overseas.

What You'll Do

• Coordinate the administration of English and Mathematics Functional Skills delivery across Pearson TQ apprenticeship contracts.
• Register apprentices on the Century e-learning platform, allocate appropriate courses and issue login details.
• Monitor completion of initial and diagnostic assessments and keep learner information and trackers up to date.
• Manage Functional Skills Awarding Organisation registration and certification activity, working to required deadlines.
• Coordinate programme bookings and maintain accurate registers, attendance records and Functional Skills trackers.
• Liaise with military contacts and other stakeholders regarding programmes of learning, attendance, bookings and results.
• Create joining instructions, attendance registers and supporting learner documentation.
• Support Individual Learning Plans and allocate Functional Skills Tutors to apprentices through OneFile.
• Upload and map Functional Skills documentation on OneFile and maintain relevant learner notes.
• Schedule Functional Skills examinations and help coordinate invigilators and examination rooms, supporting invigilation when required.
• Monitor and record Functional Skills results and communicate relevant information to Pearson TQ colleagues and stakeholders.
• Support the Functional Skills management team with quality assurance, Awarding Organisation requirements, verification and standardisation processes.
• Contribute to team and operational meetings and help ensure important information is communicated effectively.

What We're Looking For

You'll bring:

• Previous experience in an administrative or coordination role.
• Strong organisational, planning and administration skills.
• Excellent communication and relationship-management skills, with confidence working with internal and external stakeholders.
• Strong Microsoft Office skills, particularly Excel, including the ability to confidently maintain and update spreadsheets. Angela Mullarkey identified Microsoft Office and Excel capability as a key requirement during the briefing.
• The ability to adapt to changing priorities and workloads.
• Confidence managing tight deadlines and conflicting priorities.
• A flexible, organised approach to getting work completed accurately.
• A commitment to supporting learning and opportunity for all.

It would be helpful, but is not essential, if you also have:

• Knowledge or understanding of Functional Skills.
• Experience within education, training or apprenticeships.
• A Level 2 Administration qualification.
• Functional Skills, Key Skills or Skills for Life qualifications.
• Experience of MIS data processing.
• Experience working with military training contracts.

Location & Working Pattern

The role can be based from a suitable Pearson TQ office closest to the successful candidate. Location can either be on one of the following:

• Worthy Down Barracks, Winchester, Hampshire
• Gibraltar Barracks, Minley, Surrey
• Aldershot, Hampshire
• Tidworth, Wiltshire

Why Join Pearson TQ?

This is an opportunity to play a hands-on role in keeping Functional Skills delivery organised and running effectively across Pearson TQ apprenticeship contracts. You'll work across learner administration, programme coordination, examinations, Awarding Organisation activity and stakeholder communication in a role where strong organisation and dependable follow-through make a real difference.

You don't need to have worked in Functional Skills before. If you bring a solid administrative background, strong Excel capability, good communication skills and the flexibility to manage changing priorities, we'd be interested in hearing from you.

Who we are:

At Pearson, our purpose is simple: to help people realise the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It is who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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