Functional Consultant Billing

JR United Kingdom; Warrington; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the ERP market is seeking a Functional Consultant Billing based in Warrington to implement innovative solutions for utility clients. The successful candidate will leverage their expertise in billing and project management while collaborating within a dynamic team environment. An attractive salary and career development opportunities are offered, along with a warm and supportive workplace culture.

Benefits

Warm welcome and support from colleagues

Valuable experience in a technological market

In-depth training and personal growth opportunities

Attractive and competitive salary with benefits

Qualifications

• 4-7 years' experience as a Functional Consultant in ERP/CRM implementations.
• Expert in identifying business requirements and understanding customer processes.
• Experience with Billing processes is a must.

Responsibilities

• Manage customer expectations and translate requirements into solutions.
• Participate in project meetings and identify risk areas.
• Deliver high-quality consulting services to customers.

Skills

Analytical skills

Problem-solving

Customer-oriented

Education

Master's degree or equivalent experience

Tools

Microsoft Dynamics 365

Job description

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Functional Consultant Billing, Warrington, Cheshire

Client: Itineris

Location: Warrington, Cheshire, UK

Job Category: Other

EU work permit required: Yes

Job Views: 6

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK.

The role is UK based and requires relevant ERP implementation experience within the Billing domain.

*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times, and streamlined operations. It enables operational performance and customer experience improvements while reducing costs.

As our Functional Consultant, you…

• are the link between Business and IT
• manage customer expectations and translate Business & Functional requirements into application solutions
• attend workshops & meetings with the customer onsite
• follow up on testing and guarantee quality of the solution
• contribute to the further evolution of the Itineris standard UMAX solution
• take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)
• collaborate closely with the Project Manager and Service Delivery Consultants
• participate in project progress meetings and proactively identify risk areas
• apply your expertise to deliver high-quality consulting services to new and existing customers
• continuously develop and extend your knowledge within the Utility market, and transfer knowledge to colleagues
• possess strong analytical skills (master’s degree or equivalent experience)
• Experience with Billing processes is a MUST
• have at least 4-7 years’ experience as a Functional Consultant in large, complex ERP/CRM project implementations
• are an expert in identifying business requirements and have an excellent understanding of customers’ business processes
• experience with Microsoft Dynamics 365 is a plus
• possess excellent oral and written communication skills
• are willing to travel—depending on the project phase—to the client (Reading area)
• are a dynamic team player with a true problem-solving mentality
• are hands-on, like to take initiatives, and are driven by quality
• are 100% customer-oriented and adapts quickly to fast-paced, changing environments

We offer you...

• a warm welcome! Enthusiastic colleagues will help you integrate and feel at ease
• the opportunity to gain valuable experience in a fast-changing technological market
• in-depth initial training, long-term career development, and personal growth
• an attractive & competitive salary with fringe benefits